alexnicole99
Level 1 (8 points)
iPhone

Q: Can't reply to messages in Notification Center on iPhone 7

I got the new iPhone 7 Plus and I can't reply to messages from the Notification Center anymore. Whenever I swipe left to reply, it only gives me the option to clear the message. I don't think it's the new update because I had downloaded iOS 10 on my iPhone 6 and I was still able to reply to messages from the Notification Center just fine. Anyone else having this issue or know what to do? I've looked to see if there's a setting I'm missing somewhere but I can't find anything.

 

Also, whenever I get a banner Notification, sometimes they'll just hang there at the top until I swipe them away. This isn't a huge issue obviously but it is kind of annoying. I believe this might be the iOS because it was doing it on my old phone when I updated as well. Thanks in advance for any help!

iPhone 7 Plus, iOS 10

Posted on Sep 17, 2016 11:54 AM

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alexnicole99

Q: Can't reply to messages in Notification Center on iPhone 7

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  • Helpful answers

  • by sarah_s1,

    sarah_s1 sarah_s1 Sep 18, 2016 10:02 AM in response to alexnicole99
    Community Specialists
    Sep 18, 2016 10:02 AM in response to alexnicole99
    Hello alexnicole99,


    Thanks for that info and choosing the Apple Support Communities. I know how important being able to respond to Notifications is to you! Based on what you stated, the difference between your iPhone 6 and iPhone 7 is that your iPhone 7 uses the 3D Touch feature to respond to notifications from the Lock screen and in the Notification Center. Here is more info on Notifications and using 3D Touch:


    Notifications - iPhone User Guide


    Cheers and congrats on your new iPhone!

  • by alexnicole99,

    alexnicole99 alexnicole99 Sep 18, 2016 11:48 AM in response to sarah_s1
    Level 1 (8 points)
    iPhone
    Sep 18, 2016 11:48 AM in response to sarah_s1

    Oh ok I got that figured out but now when I go to just tap on a notification in the Notification Center like normal, it doesn't respond. I have to 3D Touch everything to open it. Any way to fix that?

  • by Starr.C,

    Starr.C Starr.C Sep 18, 2016 12:52 PM in response to alexnicole99
    Community Specialists
    Sep 18, 2016 12:52 PM in response to alexnicole99
    Thanks for that follow up. Yes, you can adjust the sensitivity of 3D Touch or test turning off 3D Touch, by going to Settings > Accessibility > 3D Touch. This would only give you the option to View or Clear if you swipe right to left on the notification in the Notification Center. 3D Touch has a lot of cool ways to interact with apps, so check out this article to decide if leaving 3D Touch on or off is right for your personal usage.


    3D Touch - iPhone User Guide


    Have a great day and thanks for using the Apple Support Communities!

  • by alexnicole99,

    alexnicole99 alexnicole99 Sep 18, 2016 12:57 PM in response to alexnicole99
    Level 1 (8 points)
    iPhone
    Sep 18, 2016 12:57 PM in response to alexnicole99

    No I got the 3D Touch thing figured out but now my regular taps aren't working. For example if I get a Snapchat notification and I swipe down to my Notification Center to tap it and open the app, nothing happens when I tap on the Notification.

  • by irina_w,

    irina_w irina_w Sep 18, 2016 2:02 PM in response to alexnicole99
    Community Specialists
    Sep 18, 2016 2:02 PM in response to alexnicole99
    You may need to check with Snapchat for what they programmed their app to do when you 3D Touch their notifications, as that can be app specific to enable certain shortcuts and features. But, normally 3D Touch replaces a regular tap in Notifications in devices that support 3D touch, unless you turn 3D Touch totally off.