Windows Software
Q: Now that I upgraded to Iphone 7 plus, Windows will no longer save my photos when I connect the phone. It also does not show in "My Computer" allowing me to manually start the process. Is this a new feature?
I used to back up the photos on all my other iphones using the Windows tool.
iPhone 7 Plus, Windows 7
Posted on Sep 18, 2016 11:06 AM
by oneball77,Apple recommended
Windows Software
I am on the newest version, 12.5.1.21. I guess there was a change in security on the device, I was able to get it to save the photos by disconnecting the phone, unlocking it, and connecting it back. So you have to unlock it before connecting to the computer. I never had to unlock the older phones.
Posted on Sep 18, 2016 11:29 AM