-
All replies
-
Helpful answers
-
Sep 18, 2016 1:40 PM in response to zipydiaperkisserby Allen A,Hello zipydiaperkisser,
Thanks for that info and choosing the Apple Support Communities. I know how important getting notifications while on calls is to you! The good news is the following steps will be helpful in resolving your issue.
1. Restart your device as the shut down and start up process is important to keep the iOS software running properly. Then test your issue once your iPhone is back on:
Restart your iPhone, iPad, or iPod touch
2. Make a backup of your personal data and then Reset All Settings from Settings > General > Reset on your device. This resets all of your device’s settings like Wallpaper, Sounds, Display & Brightness, Background App Refresh, Date & Time, and removes all of your previously used Wi-Fi networks and passwords.
How to back up your iPhone, iPad, and iPod touch
Import photos and videos from your iPhone, iPad, or iPod touch
Reset iPhone Settings - iPhone User Guide
3. If that doesn’t resolve your issue, use iTunes on your Mac or PC to restore your iOS software to factory settings, as this process erases the information and settings on your device and installs a fresh copy of the latest iOS software.
Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
Cheers! -
Sep 22, 2016 5:46 AM in response to Allen Aby zipydiaperkisser,I tried all the suggestions on here and the problem still persists. Any other suggestions ?
-
Sep 22, 2016 8:55 AM in response to zipydiaperkisserby jdo_apple,Thanks for replying and trying those steps. Since those steps didn't resolve your issue, make sure to restore and set up as a new device temporarily to test the issue, and if the issue is resolved, restore your backup of your personal data and test again.
Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory
Restore your iPhone, iPad, or iPod touch from a backup
Otherwise, you may want to contact AppleCare as they have more tools and resources for issues like your notifications problem while on phone calls.
Contact Apple Support
Have a great day and thanks for using the Apple Support Communities!
