AryaRudra

Q: After Updating to iOS 10, contacts have disappeared

After updating my iPhone 6s+ to iOS 10 last evening, something strange has happened.

I have lost almost all contacts. I cannot see them under my phone book. However, If I have a conversation with them via imessage, or watsapp, I copy that number, paste it on dial screen and it picks the contact name up.

After making the call, If i search for the same person in contacts, it does not show.

Probably sync issue? I have checked all accounts that had contacts and all settings are okay.

Can someone help please.

Cheers

iPhone 6s Plus, iOS 10

Posted on Sep 15, 2016 7:15 AM

Close

Q: After Updating to iOS 10, contacts have disappeared

  • All replies
  • Helpful answers

  • by KriteshG,

    KriteshG KriteshG Sep 15, 2016 10:26 PM in response to AryaRudra
    Level 1 (10 points)
    iPhone
    Sep 15, 2016 10:26 PM in response to AryaRudra

    Is your problem solved? I am facing a similar issue, i have lost many contacts which were newly added or others just after the update of my Iphone 5s.

  • by charshaz,Apple recommended

    charshaz charshaz Sep 15, 2016 10:36 PM in response to AryaRudra
    Level 1 (52 points)
    iPhone
    Sep 15, 2016 10:36 PM in response to AryaRudra

    look for your contacts app - launch it - look at your top left for Group(if you have sync contact from icloud and emails) - check to see if hide all contacts was selected  - look for icloud contacts and email if it was enabled.

    i hope it helps you

    or

    click on settings - select contacts - look for account - check to see if icloud and your email accounts have been added - click on each of them to view if contact options has been enable

    i hope it helps you

    or

    1. Lauch the Settings app on your iPhone or iPad.
    2. Tap on iCloud.
    3. Find the Contacts toggle. For some people, this is turned to Off. Turn it On again. If asked, tell iCloud to replace your contacts.
    4. If Contacts is already turned On. Toggle it Off and then On again.
    5. If asked, choose Delete from My iPhone when turning iCloud contacts off. Don't worry, they're still stored in iCloud so they'll come right back down. We just want them to bereplaced by what iCloud has saved.

    Don't worry about hitting the delete button on your iPhone or iPad. That only removes them from your local device.

    (If you want to double check, log into iCloud.com from your computer's web browser and you can verify your iCloud contacts are all still there, safe and sound!)

    i hope it helps you

  • by KriteshG,

    KriteshG KriteshG Sep 16, 2016 12:20 AM in response to charshaz
    Level 1 (10 points)
    iPhone
    Sep 16, 2016 12:20 AM in response to charshaz

    none of them are working.

  • by $ahh,

    $ahh $ahh Sep 17, 2016 2:47 AM in response to charshaz
    Level 1 (4 points)
    Sep 17, 2016 2:47 AM in response to charshaz

    Thank you, your first suggestion sorted out my problem!

  • by KriteshG,

    KriteshG KriteshG Sep 17, 2016 4:32 AM in response to $ahh
    Level 1 (10 points)
    iPhone
    Sep 17, 2016 4:32 AM in response to $ahh

    Please tell how the issue sorted?

  • by MegaCromo,

    MegaCromo MegaCromo Sep 18, 2016 3:15 PM in response to KriteshG
    Level 1 (8 points)
    iPhone
    Sep 18, 2016 3:15 PM in response to KriteshG

    Go to iCloud settings and turn on Contacts, it shoud add all your iCloud stored contacts

    Just press Merge and they'll be added and all new you've inserted will also show.

     

    I did lost some, though.

  • by AryaRudra,

    AryaRudra AryaRudra Sep 19, 2016 12:53 AM in response to KriteshG
    Level 1 (7 points)
    iPhone
    Sep 19, 2016 12:53 AM in response to KriteshG

    NO it has not been solved. All accounts are present.

    what happens when they do not appear I restart my phone then they appear. Still talking to apple support for a solution

  • by AryaRudra,

    AryaRudra AryaRudra Sep 19, 2016 12:54 AM in response to charshaz
    Level 1 (7 points)
    iPhone
    Sep 19, 2016 12:54 AM in response to charshaz

    Hi

    I did this yet its the same

    when contacts disappeared I restart and they come back

    surely this is not a permenant solution

  • by quiescentkoh,

    quiescentkoh quiescentkoh Sep 22, 2016 6:52 AM in response to AryaRudra
    Level 1 (4 points)
    Sep 22, 2016 6:52 AM in response to AryaRudra

    I have exactly the same problem. Reset the phone 3 times. it comes back initially after the reset but upon usage for a day or so recurs again.

     

    this OS update is one of the worst.

  • by llanzara,

    llanzara llanzara Sep 22, 2016 7:52 AM in response to charshaz
    Level 1 (4 points)
    Sep 22, 2016 7:52 AM in response to charshaz

    I have the exact same issue, and these solutions don't work for me

  • by amunoztico,

    amunoztico amunoztico Sep 26, 2016 11:04 AM in response to KriteshG
    Level 1 (13 points)
    Apple TV
    Sep 26, 2016 11:04 AM in response to KriteshG

    I have the same issue