jbrown1128

Q: I can't login to Airport Utility from iPad.

I Enter my password into the Utility app and nothing happens. I deleted the app and redownloaded, nothing changed.

iPad Pro 12.9-inch Wi-Fi, Cellular, iOS 10

Posted on Sep 18, 2016 6:02 PM

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Q: I can't login to Airport Utility from iPad.

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  • by Bob Timmons,

    Bob Timmons Bob Timmons Sep 19, 2016 4:24 AM in response to jbrown1128
    Level 10 (105,268 points)
    Wireless
    Sep 19, 2016 4:24 AM in response to jbrown1128

    AirPort Utility requires your Base Station password in order to access the settings on your your AirPort router. 

     

    Is is possible that you are trying to use your Wireless Network password instead of the Base Station password?

     

    If yes, please use the Base Station password for your AirPort router to access its settings using AirPort Utility.

  • by jbrown1128,

    jbrown1128 jbrown1128 Sep 19, 2016 6:51 AM in response to Bob Timmons
    Level 1 (4 points)
    Wireless
    Sep 19, 2016 6:51 AM in response to Bob Timmons

    Yes, I understood there are different  passwords. I've entered the correct one. It will open up to nothing though. It accecpts my password but won't go any farther, there is no edit screen.

  • by Bob Timmons,

    Bob Timmons Bob Timmons Sep 19, 2016 9:40 AM in response to jbrown1128
    Level 10 (105,268 points)
    Wireless
    Sep 19, 2016 9:40 AM in response to jbrown1128

    Unfortunately, I am not able to duplicate the error that you are reporting to arrive at a solution.

     

    Just to double check, you are trying to use AirPort Utility to access the settings of a new or recent version of an Apple AirPort router, correct?

     

    The iOS version of AirPort Utility will not allow access to 3rd party routers, or to an older version of the Apple AirPort router.