HT205025: If your Apple Watch isn't connected or paired with your iPhone
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Q: The pairing between my apple watch and my iPhone is working for everything except the activity. Don't know why, the problem starte ... The pairing between my apple watch and my iPhone is working for everything except the activity. Don't know why, the problem started when I had to re-inizialize my iPhone after a bad block. more
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Helpful answers
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by Jonathan UK,Sep 19, 2016 4:21 AM in response to anthonvanleeuwenhoek
Jonathan UK
Sep 19, 2016 4:21 AM
in response to anthonvanleeuwenhoek
Level 8 (36,816 points)
Apple WatchHi
The following steps may help:
- On your iPhone, go to: Settings > Privacy > Motion & Fitness - check that both Fitness Tracking and Health are enabled.
- On your iPhone, in the Watch app, go to: My Watch > Privacy > Motion & Fitness - check that Heart Rate and Fitness Tracking are both enabled.
- Restart both your iPhone and your watch, turning both off together, then restarting your iPhone first:
- Unpair and re-pair your watch:
- The Watch app on your iPhone takes a backup of your watch automatically when unpairing via the app. Choose to Restore from Backup during set up. Most data and settings will be restored, with some exceptions (eg Apple Pay cards, passcode).
- Unpair your Apple Watch and iPhone - Apple Support
- Set up your Apple Watch - Apple Support
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by Jonathan UK,Sep 19, 2016 4:25 AM in response to anthonvanleeuwenhoek
Jonathan UK
Sep 19, 2016 4:25 AM
in response to anthonvanleeuwenhoek
Level 8 (36,816 points)
Apple WatchCheck also that Wrist Detection is still turned on:
- On your iPhone, in the Watch app, go to: My Watch (tab) > General > Wrist Detection.