AakashVorani

Q: Touch Screen Unresponsive on Iphone 6, IOS 10

The Touch Screen is NOT Responsive in between while using the phone after i updated the Phone to IOS 10.

have already Reset the Phone and have Approx 4 Gb of Free Space. the Phone is NOT under Warranty.

Please Advise

iPhone 6, iOS 10

Posted on Sep 19, 2016 6:38 AM

Close

Q: Touch Screen Unresponsive on Iphone 6, IOS 10

  • All replies
  • Helpful answers

  • by GrecoISU,

    GrecoISU GrecoISU Sep 19, 2016 6:50 AM in response to AakashVorani
    Level 1 (4 points)
    Sep 19, 2016 6:50 AM in response to AakashVorani

    It's very possible the Touch IC is loose.  A lot of us with 6 Plus's are having the issue. It could be a con incidence that it happened after the update.  Something to look into.

  • by Burí,

    Burí Burí Sep 19, 2016 1:06 PM in response to AakashVorani
    Level 1 (9 points)
    iPhone
    Sep 19, 2016 1:06 PM in response to AakashVorani

    This is my second go around with this issue. Same thing happened last year. The first time they replaced the phone and admitted it was faulty. This time they told me I would have to pay $300. Only option we have is to make our voices heard with this issue. Google "Touch Disease" and you'll see numerous articles talking about it. Join the class action, just google "Touch Disease" and class action. Go to the FTC and raise a complaint.

  • by nasquack,

    nasquack nasquack Sep 20, 2016 3:23 PM in response to AakashVorani
    Level 1 (4 points)
    Sep 20, 2016 3:23 PM in response to AakashVorani

    backup your iPhone.

    Put in DFU mode and re-install the phone. Look YouTube how to do this

    then restore your Backup

    it worked for me so far