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zen11ish

Q: Malware grey screen and "voice" to call 1 888 number to fix malware? What do I do?

This morning I opened m email and there was one that looked like it came from apple...I clicked on it and a grey screen appeared with a voice that tells me to call a1 888 number.  I cannot get rid of the email.  Can I get rid of it by shutting down?  In the message my access to my hard drive appears and wants me to enter the password etc..I have not done that because I want to make sure that it does not allow the malware to get into my hard drive that way.  Please help me with what I can do.  I have "silenced" the voice and diminished it  so that I can continue on...

MacBook Pro, OS X Yosemite (10.10)

Posted on Sep 19, 2016 6:42 AM

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Q: Malware grey screen and "voice" to call 1 888 number to fix malware? What do I do?

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