Mac App Store
Q: Malware grey screen and "voice" to call 1 888 number to fix malware? What do I do?
This morning I opened m email and there was one that looked like it came from apple...I clicked on it and a grey screen appeared with a voice that tells me to call a1 888 number. I cannot get rid of the email. Can I get rid of it by shutting down? In the message my access to my hard drive appears and wants me to enter the password etc..I have not done that because I want to make sure that it does not allow the malware to get into my hard drive that way. Please help me with what I can do. I have "silenced" the voice and diminished it so that I can continue on...
MacBook Pro, OS X Yosemite (10.10)
Posted on Sep 19, 2016 6:42 AM