Q: CarPlay & Calling Numbers With Extensions
Hello All,
I am having an issue calling phone numbers with extensions when connected to CarPlay. I have many contacts with extensions, and the phone numbers include a pause and the extension numbers. Normally when calling these numbers using the phone only, or when using a Bluetooth headset or Bluetooth in the car, the call connects then dials the extension properly to complete the call.
When I'm connected to CarPlay and make the call through CarPlay, the call connects, but it doesn't dial and connect to the extension properly. I even tried adding additional pauses but it still doesn't work. Does anyone else encounter this issue and have a solution?
At this point my only option is to disconnect the Lightning connection to CarPlay, wait for the phone to connect to the car's Bluetooth, then make the call using Bluetooth. This defeats the whole purpose of having CarPlay in the first place.
I am using CarPlay in a 2016 Honda Accord with an iPhone 7 running IOS 10. I had the same problem with my iPhone 6s running IOS 9.
iPhone 7, iOS 10
Posted on Sep 19, 2016 7:47 AM