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All replies
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Helpful answers
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Sep 19, 2016 10:53 AM in response to ukheatherby Robert Gassler,I have exactly the same problem with an iPhone 6s with 64GB memory. It startedafter upgrading to iOS 10
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Sep 19, 2016 7:44 PM in response to Robert Gasslerby Super_andy,same here: no audio even though headfone volume instructions works fine using headfone. I rebooted iPhone 6s and it solved the problem. iOS 10 64gb iPhone 6s. Hope it doesn't come back.
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Sep 20, 2016 4:51 AM in response to ukheatherby ukheather,It came back a few times for me, having to reboot each time to clear it again.
This is clearly a bug, please fix it apple!
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Sep 20, 2016 2:49 PM in response to ukheatherby Swidd,Same on my 6S plus 64GB, the day after upgrading to iOS 10.
Have to reboot the phone almost every day
Hope that Apple will fix this bug asap.
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Sep 21, 2016 4:56 PM in response to ukheatherby Pagajean,Same problem here. iPhone 6 128GB. Never had this problem before iOS 10 update. I was able to fix it by restarting phone.
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Sep 22, 2016 1:08 PM in response to ukheatherby alxhsa,I am having the same issues and also have to reboot for it to go away. Need a bug fix, quickly! This is the Phone app so it's a "little" important, Apple!
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Sep 22, 2016 1:16 PM in response to ukheatherby S.A.Sipra,Iphone SE 10.0.1 no sound, no ringtone, phone is completely silent... restart doesn't solve issue....any known work around
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Sep 22, 2016 2:55 PM in response to ukheatherby PatriotPL,Yes, I'm getting this bug since update do iOS 10. But I discovered that you can bring audio back by switching to speaker (when in a call) and then tapping that button again. Sometimes there's no audio even without the headphones and my method works as well. But that is very, very annoying...
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Sep 23, 2016 1:37 PM in response to ukheatherby dimak,Same proplem on iphone 6s 64.
The problem occurs when the earpods are connected, but it happens sometimes. I make or receive several calls without problem and then suddenly the problem occurs.
At the time of problem existence I proceed to the following steps:
1. iphone without connected earpods
2. No sound during call
3. Press of speakerphone (speakerphone on) and the sound is recovered
4. Press of speakerphone (speakerphone off) and the sound is ok
5. Connect the earpods and there is no sound at earpods
6. Disconnect the earpods and the sound problem still exists.
7. Press of speakerphone (speakerphone on) and the sound is recovered.
I have also the same problem when watching video on YouTube.
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Sep 24, 2016 1:15 AM in response to deggieby dimak,Thank you deggie for your reply.
I update to 10.0.2, but the problem still exists!
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Sep 25, 2016 3:56 PM in response to ukheatherby Superdaisy,I've seen this three times in the last week (I upgraded on the 17th or 18th). It has happened once with the Music app (and headphones) and twice with the Podcasts app (ones with headphones, once with speaker). All three times, I could play audio from other apps, but all tracks or podcasts within the offending app just played silence. Restarting helped each time. Other things I've tried to no avail: plugging/unplugging headphones, force quitting app, adjusting volume.
It seemed to start when I plugged it into a public computer for power and accidentally said ok to "trust this computer". But given that I had upgraded only 24 hours before, perhaps this is just a coincidence. And since other people are having similar issues, maybe it's unrelated.
iPhone 6s, 64GB with ~15 GB free space, running 10.0.1.
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Sep 26, 2016 1:39 PM in response to dimakby VickeVireG,I also still experience this on iOS 10.0.2 on my iP6S+.
As noted above, turning speaker phone on, then off, resolves the issue for me temporarily.
If it is other things than phone call, rebooting the phone solves it temporarily, but it keeps coming back.