Freelyx

Q: Why can't I decline a call from home screen? (I don't want voicemail from these callers either.)

I saw the "push the sleep button" answer, but I don't want to even hear the vm from these sales callers.  I also keep getting the fake IRS final notice call.  I block the numbers and they change where the call is coming from to another state.  I know when my friends and coworkers are calling me and I don't want to have to listen to these sales pitches.

 

I'm also on the national DNC list, and they still call me.

Posted on Sep 19, 2016 11:35 AM

Close

Q: Why can't I decline a call from home screen? (I don't want voicemail from these callers either.)

  • All replies
  • Helpful answers

  • by Michael Black,

    Michael Black Michael Black Sep 19, 2016 11:45 AM in response to Freelyx
    Level 7 (24,657 points)
    Sep 19, 2016 11:45 AM in response to Freelyx

    If you decline the call, it will just go to VM right away.  The only way to do what you want is to answer and then immediately hangup - cuts them off without going to VM.

     

    You can then add that number to your blocked caller contacts, but you cannot block someone pre-emptively.  They have to call once so your phone captures the callerID to allow you to put them in the blocked calls list.

     

    And, file complaints at the DNC center when these people call you.

  • by dilbert41,

    dilbert41 dilbert41 Sep 19, 2016 11:47 AM in response to Freelyx
    Level 4 (3,582 points)
    iTunes
    Sep 19, 2016 11:47 AM in response to Freelyx

    Pressing the sleep button once will send the call to voicemail.  If you press it twice (quickly) it will hang up the call and they will hear a dial tone.

  • by Michael Black,Apple recommended

    Michael Black Michael Black Sep 19, 2016 11:55 AM in response to dilbert41
    Level 7 (24,657 points)
    Sep 19, 2016 11:55 AM in response to dilbert41

    Depends on where you are how that works.  See the iOS 10 iPhone manual, page 121:

     

    “Decline a call and send it directly to voicemail. Do one of the following:

     

    Press the Sleep/Wake button twice quickly.

     

    Press and hold the center button on your headset for about two seconds. Two low beeps confirm that the call was declined.

     

    Tap Decline (if iPhone is awake when the call comes in).

     

    Note: In some areas, declined calls are disconnected without being sent to voicemail.”

     

    Excerpt From: Apple Inc. “iPhone User Guide for iOS 10.” iBooks. https://itun.es/us/o_ZOdb.l

     

    I know for me, on AT&T in the USA, tapping the sleep button twice just dumps the caller immediately to my VM.

     

    However, most of the unsolicited calls I get never leave a VM message anyway, so I just go ahead and decline or ignore it, then go in and add them to the blocked caller list, and delete that call log entry.

  • by KiltedTim,

    KiltedTim KiltedTim Sep 19, 2016 11:56 AM in response to dilbert41
    Level 9 (55,790 points)
    Mac OS X
    Sep 19, 2016 11:56 AM in response to dilbert41

    dilbert41 wrote:

     

    Pressing the sleep button once will send the call to voicemail.  If you press it twice (quickly) it will hang up the call and they will hear a dial tone.

    This is not correct. Pressing the sleep button once silences the ringing, but does not reject the call. Pressing it twice rejects it and sends it to voice mail.

  • by chattphotos,

    chattphotos chattphotos Sep 19, 2016 11:57 AM in response to Freelyx
    Level 4 (2,434 points)
    Desktops
    Sep 19, 2016 11:57 AM in response to Freelyx

    If you're on iOS 10, I have good news for you.

    Download the Hiya or Mr. Number app and enable call protection.

    Block every category (spammers/scammers/etc.) and your phone will be so quiet you'll think the battery died.

     

    For everything else, submit your ideas to Apple.com/feedback

  • by KiltedTim,

    KiltedTim KiltedTim Sep 19, 2016 12:10 PM in response to Freelyx
    Level 9 (55,790 points)
    Mac OS X
    Sep 19, 2016 12:10 PM in response to Freelyx

    Report the calls to your carrier, and to the FCC and FTC. There's isn't much you can do about it at the moment. The carriers now have the legal right to set up services that will block these scam calls. 99.99% of the time, the phone number reported by caller ID doesn't even exist.

     

    The only reliable way to block these calls would be for the carriers to compare the originating number to a list of valid phone numbers from all carriers, and black-hole anything that didn't match a valid originating number... even that won't work if the scammers are spoofing legitimate numbers. I once got a scam call where the caller ID indicated the originating number as mine...

     

    It doesn't matter what kind of phone you have or who your carrier is, this is going to be a problem.

     

    I did see an article in one of the tech rags a while ago about an app that is supposed to be available this fall that promises to be able to filter and block these scam calls on iOS 10. Apparently, it can do this without routing the calls through a 3rd party first as all of the others seem to do and it does not have to add tens of thousands of numbers to your contacts, then block them.

     

    I signed up for "early access" notification, but have heard nothing else since. They did provide a referral link to tell your friends. If you have a "throw away" email address you want to give them (I always use a throw away for this kind of thing), it might be worth checking out... If it ever gets out of the vapor ware stage...

    https://callblockapp.com/?code=wxW