-
All replies
-
Helpful answers
-
Sep 19, 2016 10:18 PM in response to i.am.manojby Carolyn Samit,★HelpfulIf you are using Safari to order a product from the Apple Store, deleting cookies may help.
From your Safari menu bar click Safari > Preferences then select the Privacy tab then click: Remove All Website Data then quit and relaunch Safari and try again.
-
Sep 19, 2016 10:20 PM in response to Carolyn Samitby i.am.manoj,this does not hel. I have tried it on other browsers and other computers invluding the one at the apples store with one of the experts:(
-
Sep 20, 2016 12:44 AM in response to i.am.manojby Carolyn Samit,Ok ...
Make sure your Mac's OS X is up to date.
Open System Preferences > App Store then click: Check Now
In the future, when posting for help please give as many details as you can.
- Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
- Provide the version numbers of your operating system and relevant applications, for example "iOS 6.0.3" or "iPhoto 9.1.2" or Mac OS X.
- Describe the problem, and include any details about what seems to cause it.
- List any troubleshooting steps you've already tried, or temporary fixes you've discovered.
-
Sep 20, 2016 1:11 PM in response to Carolyn Samitby i.am.manoj,this does not help. I have tried it on other browsers and other computers invluding the one at the apples store with one of the experts
I have tried other devices too.
Is it due to me ordering iPhone 7?