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Sep 19, 2016 6:39 PM in response to Allan Eckertby seth222,There is no "Purchase" tab. Only a "Get" tab.
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Sep 19, 2016 6:55 PM in response to Allan Eckertby seth222,Thank you. However I have gone over the article very carefully and it does not provide any help with my issue.
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Sep 20, 2016 2:24 AM in response to seth222by Carolyn Samit,Make sure your Mac meets El Capitan requirements > Upgrade to OS X El Capitan - Apple Support
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Sep 20, 2016 9:19 AM in response to seth222by Allan Eckert,If that is so then you are going to have to provide more details.