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All replies
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Helpful answers
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Sep 15, 2016 3:50 PM in response to manandacaby braden85,Hey manandaca,
I see that you have updated your iPhone 6s Plus to iOS 10, and are running into some unexpected behavior from your Messages notifications. The first action we should take for this issue is to review your notifications settings to make sure that the settings reflect the notifications that you wish to receive from your Messages app. Here's a link to our help article that will help you locate and adjust your notifications settings for your Messages app:
Manage message notifications and privacy - iPhone
Thanks for reaching out to us in the Apple Support Community, and let us know if you need any further assistance.
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Sep 17, 2016 8:19 PM in response to manandacaby loralee74,I am also having this same issue. I've checked all my settings, made sure my volume is all the way up, checked the swirch on the side and it's not on silent. Nothing. No sounds or vibrations for incoming text messages (iMessages or SMS messages). I have an iPhone 6s Plus.
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Sep 19, 2016 10:03 PM in response to braden85by HughM,I also am having a version of this issue. In my case, notifications are working fine, except when the screen is off. The screen does not light up, nor does it play the tone. When I then turn the screen on manually, the notification is there. And if the lockscreen is already on, then the notification occurs with the tone.
FYI, my settings in Notifications>Messages are:
Allow: On
Show in Notification Center: On
Sounds: Glass
Badge App Icon: On
Show on Lock Screen: On
Alert Style when unlocked: Banners
Show Previews On
Repeat Alerts Once
Any suggestions?
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Sep 23, 2016 6:24 PM in response to braden85by zricz,I have the same issue with this. I get an audio notification maybe 10% of the time. The other 90%, I do net get the notification or anything (Phone does not light up, vibrate, or play the selected tone). Once I tap the home button, the banner is there with the message.
What could be causing it to work some of the time and not work the rest of the time?
