hrace009

Q: My iPhone not detected on iTunes

Hello,

 

Today my iPhone cannot detect at iTunes.

Bellow the details:

 

Microsoft Windows 10.0 x64 Enterprise Edition (Build 14393)

Gigabyte Technology Co., Ltd. H97M-D3H

iTunes 12.5.1.21

FairPlay 2.11.7

Apple Application Support 5.0.1

iPod Updater Library 12.0

Apple Mobile Device 10.0.0.18

Apple Mobile Device Driver 1.67.0.0

Bonjour 3.1.0.1 (333.18)

Gracenote SDK 3.06.1.3084

Gracenote MusicID 3.06.1.3084

Gracenote Submit 3.06.1.3084

Gracenote DSP 3.06.1.3084

iCloud for Windows 5.2.2.87

 

iTunes Serial Number 000002121394288C

 

Current user is not an administrator.

The current local date and time is 2016-09-20 05:18:06.

iTunes is not running in safe mode.

WebKit accelerated compositing is enabled.

HDCP is supported.

Core Media is supported.

 

**** Runtime Libraries ****

 

c:\windows\system32\ucrtbase.dll: 10.0.14393.0

c:\windows\system32\msvcr120.dll: 12.0.21005.1

c:\windows\system32\msvcp120.dll: 12.0.21005.1

c:\windows\system32\msvcp100.dll: 10.0.40219.325

c:\windows\system32\msvcr100.dll: 10.0.40219.325

c:\windows\system32\msvcp110_win.dll: 10.0.14393.0

 

**** External Plug-ins Information ****

 

No external plug-ins installed.

 

iPodService 12.5.1.21 (x64) is currently running.

iTunesHelper 12.5.1.21 is currently running.

Apple Mobile Device Service service 3.3.0.0 is currently running.

 

**** Device Sync Tests ****

 

No iPod, iPhone, or iPad found.

iPhone 5, iOS 9.3.1

Posted on Sep 19, 2016 3:39 PM

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