tnorris

Q: Artist Photos Missing in iTunes 12.5.1

I've noticed a few artist photos are missing since upgrading to 12.5.1.  Any ideas on how to fix or refresh?  They are mainstream artists, nothing obscure.

Posted on Sep 13, 2016 10:07 AM

Close

Q: Artist Photos Missing in iTunes 12.5.1

  • All replies
  • Helpful answers

first Previous Page 10 of 22 last Next
  • by Airsculpture,

    Airsculpture Airsculpture Sep 20, 2016 7:38 AM in response to turingtest2
    Level 4 (1,431 points)
    iTunes
    Sep 20, 2016 7:38 AM in response to turingtest2

    I simply altered the read write options for everyone to read and write on the newer iTunes app, then deleted it in trash. I copied the "previous itl library file from the relevant folder in iTunes folder then installed the older iTunes app.

     

    Everything back to normal with ratings and play counts as well as album artwork intact.

  • by abdobelk,

    abdobelk abdobelk Sep 20, 2016 7:41 AM in response to Airsculpture
    Level 1 (8 points)
    iTunes
    Sep 20, 2016 7:41 AM in response to Airsculpture

    Nice! Then maybe I went the nerdy mile to downgrade iTunes!

  • by Airsculpture,

    Airsculpture Airsculpture Sep 20, 2016 7:43 AM in response to abdobelk
    Level 4 (1,431 points)
    iTunes
    Sep 20, 2016 7:43 AM in response to abdobelk

    Perhaps, but it was on a link I found on Google and seemed within my capabilities lol

  • by UpTheVale1876,

    UpTheVale1876 UpTheVale1876 Sep 20, 2016 7:48 AM in response to tnorris
    Level 1 (12 points)
    Apple Music
    Sep 20, 2016 7:48 AM in response to tnorris

    This undoubtably is a bug...the Music App in iOS 10 has nearly all of the artist photos for me where iTunes is showing only about 10% of them. I'm sure a fix will come soon.

     

    Has anyone else who has updated to iOS 10 noticed that compilation albums show up in Artist view categorised under a '?'...? Also there is no way to hide iCloud music purchases so your library just becomes cluttered with all your purchases even though you've not downloaded them to your iPhone / iPad.

  • by ramjetAZ,

    ramjetAZ ramjetAZ Sep 20, 2016 7:54 AM in response to tnorris
    Level 1 (4 points)
    Sep 20, 2016 7:54 AM in response to tnorris

    I spoke to Apple Support yesterday to make sure they were "aware" of this issue and it was being worked on.  Well, they're aware of it but it's not being fixed. I was told this is the way it's going to be.  Period.  

  • by Liatron,

    Liatron Liatron Sep 20, 2016 7:56 AM in response to ramjetAZ
    Level 1 (14 points)
    Sep 20, 2016 7:56 AM in response to ramjetAZ

    It'll never be removed. They never remove something they've added.

     

    So are they fixing the bug or are they not? Your entire post was a "wat" there.

  • by Airsculpture,

    Airsculpture Airsculpture Sep 20, 2016 8:01 AM in response to UpTheVale1876
    Level 4 (1,431 points)
    iTunes
    Sep 20, 2016 8:01 AM in response to UpTheVale1876

    Quick question after my restore to downgraded iOS9 iPod, do music file images/artwork contribute to documents and data storage on iPod ?

  • by ramjetAZ,

    ramjetAZ ramjetAZ Sep 20, 2016 8:03 AM in response to Liatron
    Level 1 (4 points)
    Sep 20, 2016 8:03 AM in response to Liatron

    They were adamant that's it's not going to be fixed.

  • by ktglitz,

    ktglitz ktglitz Sep 20, 2016 8:08 AM in response to UpTheVale1876
    Level 1 (4 points)
    iTunes
    Sep 20, 2016 8:08 AM in response to UpTheVale1876

    There is a Downloaded Music option that cuts out all the iCloud/Purchased stuff

  • by mas16sept,

    mas16sept mas16sept Sep 20, 2016 8:28 AM in response to RammyMac
    Level 1 (8 points)
    Apple Watch
    Sep 20, 2016 8:28 AM in response to RammyMac

    wonder if macOS Sierra update later may solve it? prob not but I'm gonna try and if not I'm going to downgrade back to previous iTunes

  • by Jonathan Myers,

    Jonathan Myers Jonathan Myers Sep 20, 2016 8:46 AM in response to Ian Kelleigh
    Level 1 (15 points)
    Apple Music
    Sep 20, 2016 8:46 AM in response to Ian Kelleigh

    Not true.  Many of the missing photos in my library are from albums that I purchased from iTunes and plenty of the ones that are there are from albums that I did not.

  • by mas16sept,

    mas16sept mas16sept Sep 20, 2016 8:49 AM in response to Jonathan Myers
    Level 1 (8 points)
    Apple Watch
    Sep 20, 2016 8:49 AM in response to Jonathan Myers

    I've just been chatting to Apple support on twitter, they say they are having lots of questions on this and that the matter is under investigation?

  • by mas16sept,

    mas16sept mas16sept Sep 20, 2016 9:05 AM in response to tnorris
    Level 1 (8 points)
    Apple Watch
    Sep 20, 2016 9:05 AM in response to tnorris

    Can Apple just clarify their reasoning for us all please?  must be someone that could just speak out?

  • by poikkeus1,

    poikkeus1 poikkeus1 Sep 20, 2016 9:30 AM in response to mas16sept
    Level 4 (1,602 points)
    iPad
    Sep 20, 2016 9:30 AM in response to mas16sept

    Additional info:

     

    The iTunes/Artist View issue isn't a bug.

     

    If you use buy a track or album from Apple digitally, the circular "badge" will usually appear in Artist View - something like this:

    screenshot_380.png.

     

    If you don't don't purchase tracks digitally from iTunes, a generic "microphone" image will appear in Artist View, and it always looks like this:

    screenshot_381.png

     

    There's no way to edit this circular Artist "badge" in Artist View. The image, when it does appear, is Apple's way of verifying it's an Apple-purchased track. The circular "badge" is integrated into the Apple purchase system - so it's unlikely they're going to scrap something that big.

     

    I urge you to contact Product Feedback if you're bothered by the Artist View issue:

     

    http://www.apple.com/feedback/

  • by Jonathan Myers,

    Jonathan Myers Jonathan Myers Sep 20, 2016 9:35 AM in response to poikkeus1
    Level 1 (15 points)
    Apple Music
    Sep 20, 2016 9:35 AM in response to poikkeus1

    Please can people stop posting that this is related to whether you purchased the item through Apple or not.  Enough of us have posted to say that this does not apply to our libraries for this to be untrue.  What evidence does anyone have that this is a system feature and not just another snafu from Apple?

first Previous Page 10 of 22 last Next