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Helpful answers
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Sep 21, 2016 10:49 AM in response to Z1997by jameson.h,Hello Z1997,
After reviewing your post, it sounds like you are not able to access your old Apple ID. It looks like you are not able to use the security questions either.
Since you have already followed the steps in this article there is one more option you can pursue.
Get more help
If you need help resetting your security questions, contact Apple Support.
If you forgot the answers to your Apple ID security questions - Apple Support
Thank you for using Apple Support Communities. Have a nice day.
