Q: my 5th generation ipod just cut off and i've tried charging it and pressing the home button and power button and the screen is sti ... my 5th generation ipod just cut off and i've tried charging it and pressing the home button and power button and the screen is still black more
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Helpful answers
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Sep 20, 2016 4:09 PM in response to Alaina1315by lllaass,Try the remaining actions of:
- iOS: Not responding or does not turn on
https://support.apple.com/en-us/HT201412
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
https://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-int o-dfu-mode/
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
how do you make a genius bar appointment? | Apple Support Communities