fawncake

Q: iTunes status bar stuck?

hi everyone. after updating to ios10, itunes prompted me with the error of 'invalid response received from [my phone]' when i tried to sync my phone (5c, if that helps at all), and then it gave me another error that said the 'sync session failed to start.'

 

i read somewhere that if i was given this error, i should reinstall itunes. so i uninstalled everything. now i cant install it at all. ive tried running it as administrator, but that doesnt change anything. the status bar is empty and stuck at 100%. i opened task manager, and it says its using 0 cpu. this is what it looks like:

 

ff.png

i have been, quite literally, banging my head against the wall over this for four days. i really need this fixed, because im terrified of losing the things on my phone. if anyone has any solutions, please, help. i have tried everything. i am running a windows 7 32 bit machine. thank you, everyone. :[

iTunes, Windows 7, null

Posted on Sep 20, 2016 9:10 PM

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