Q: 12.5.1.21 crash after update
I've tried to update to 12.5 iTunes and it does not seem to work:
I've tried un-install iTunes, re-installing it and it still shows this message when I try to open the software
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 12.5.1.21
Application Timestamp: 57d32fa7
Fault Module Name: CoreAudioToolbox.dll
Fault Module Version: 7.10.7.0
Fault Module Timestamp: 57860760
Exception Code: c000001d
Exception Offset: 00000000005f96d0
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 18441
Additional Information 1: 86a5
Additional Information 2: 86a599f99c7c0b061be0ac10bc599c0b
Additional Information 3: 821c
Additional Information 4: 821cddb6b351734b163b930facf929fd
I've also tried to uninstall the following in order and re-installing, but it still does not work
- Apple Software Update
- Apple Mobile Device Support
- Bonjour
- Apple Application Support (iTunes 9 or later)
iPhone 7, iOS 10
Posted on Sep 20, 2016 9:00 AM
