hlanier45

Q: how to uninstall an older version of itunes?

The older version of itunes will not permit installing the newer version 12.3.3 on my 64-bit system.

Windows 10, uninstalling older itunes and insta

Posted on Apr 12, 2016 10:23 AM

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Q: how to uninstall an older version of itunes?

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  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Apr 12, 2016 10:23 AM in response to hlanier45
    Level 9 (59,146 points)
    iPhone
    Apr 12, 2016 10:23 AM in response to hlanier45
  • by turingtest2,Apple recommended

    turingtest2 turingtest2 Apr 12, 2016 1:20 PM in response to hlanier45
    Level 10 (87,363 points)
    Apple TV
    Apr 12, 2016 1:20 PM in response to hlanier45

    What is the error message you receive when you try? If the install rolls back try repairing Apple Software Update from the programs and features control panel, then try installing the new version. See Troubleshooting issues with iTunes for Windows updates for further advice if needed.

     

    tt2

  • by ShashaSpell,

    ShashaSpell ShashaSpell Sep 21, 2016 11:58 AM in response to turingtest2
    Level 1 (4 points)
    iTunes
    Sep 21, 2016 11:58 AM in response to turingtest2

    I have been having the same issues with updating the iTunes.  first it was saying that it could not locate the itunes6464.msi.  I resolved that issue by going into my registry and fixing the issue.  Now I get The older version of iTunes could not be removed. Contact your tech support group.  I have cleaned my registry, uninstalled all components of apple products on my computer, yet I still run into this problem.  I've run registry cleaner, antivirus software and restarted the computer each time I've needed too.  The only thing I have not done is reformat my harddrive. That may be my next task.  Otherwise I am going to throw this computer out the window and run it over with my van.

    I'm running Windows 8 in case you wonder.  Ive tried Windows 10 on this computer but sadly, half of my hardware would not work and because my niece and nephew need the computer for school work, I had to uninstall windows 10.

  • by turingtest2,

    turingtest2 turingtest2 Sep 21, 2016 12:23 PM in response to ShashaSpell
    Level 10 (87,363 points)
    Apple TV
    Sep 21, 2016 12:23 PM in response to ShashaSpell

    That "older version cannot be removed" message is usually associated with Apple Software Update. If it is still on your computer then repairing the component usually allows things to proceed. Otherwise try cleaning up with the Microsoft Program Install and Uninstall utility mentioned in note 1 below the second box. Worst case scenario and you cannot clean up ASU then you can use the steps in Install missing components to install everything apart from ASU.

     

    tt2