Thank you very much! Here is the report. Everything in bold was red on the report. I've removed adware and two unknown files. I was unable to remove the other files, but I ran the report again. The new report shows no red/remove prompts. I will restart my computer and cross my fingers this worked!
Thanks again!
EtreCheck version: 3.0.4 (308)
Report generated 2016-09-21 21:24:43
Download EtreCheck from https://etrecheck.com
Runtime 1:46
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Remove] links to remove adware.
Problem: Beachballing
Hardware Information: <etrecheck://help/hardware> ⓘ <etrecheck://help/hardware>
MacBook Pro (Retina, 13-inch, Early 2015)
[Technical Specifications] <http://support-sp.apple.com/sp/index?page=cpuspec&cc=FVH7&lang=en> - [User Guide] <http://support-sp.apple.com/sp/index?page=cpuuserguides&cc=FVH7&lang=en> - [Warranty & Service] <https://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=Mac notebooks>
MacBook Pro - model: MacBookPro12,1
1 2.9 GHz Intel Core i5 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1867 MHz ok
BANK 1/DIMM0
4 GB DDR3 1867 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 21
Video Information: <etrecheck://help/video> ⓘ <etrecheck://help/video>
Intel Iris Graphics 6100
Color LCD 2560 x 1600
System Software: <etrecheck://help/systemsoftware> ⓘ <etrecheck://help/systemsoftware>
OS X El Capitan 10.11.6 (15G1004) - Time since boot: about 6 hours
Disk Information: <etrecheck://help/disk> ⓘ <etrecheck://help/disk>
APPLE SSD SM0512G disk0 : (500.28 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 499.06 GB (453.59 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.42 GB Online
USB Information: <etrecheck://help/usb> ⓘ <etrecheck://help/usb>
Western Digital My Book 1130 1 TB
EFI (disk2s1) <not mounted> : 210 MB
1TB Hard drive (disk2s2) /Volumes/1TB Hard drive : 499.91 GB (224.50 GB free)
recovery (disk2s3) /Volumes/recovery : 499.26 GB (277.73 GB free)
Recovery HD (disk2s4) <not mounted> [Recovery]: 650 MB
Broadcom Corp. Bluetooth USB Host Controller
Thunderbolt Information: <etrecheck://help/thunderbolt> ⓘ <etrecheck://help/thunderbolt>
Apple Inc. thunderbolt_bus
Gatekeeper: <etrecheck://help/gatekeeper> ⓘ <etrecheck://help/gatekeeper>
Mac App Store and identified developers
Adware: <etrecheck://help/adware> ⓘ <etrecheck://help/adware>
/Library/LaunchDaemons/com.ShoppyTool.agent.plist
/Library/LaunchDaemons/com.Software-Updater.agent.plist
~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist
4 adware files found. [Remove] <etrecheck://adware/remove>
Unknown Files: <etrecheck://help/unknownfiles> ⓘ <etrecheck://help/unknownfiles>
~/Library/LaunchAgents/com.mentmac.service.update.plist
~/Library/Application Support/mentmac/mentmac.app/Contents/MacOS/Installer -evnt agnt -oprID 80861032|00173|1000017|1|0|1|0|000000000|07092016|03102318|NjI=|U2VhcmNoIFRlY2g =|VVM=|VW5pdGVkIFN0YXRlcw==|R29vZ2xl -dBrowser Safari
~/Library/LaunchAgents/com.pcv.hlpramcn.plist
~/Library/Application Support/amc/helperamc.app/Contents/MacOS/helperamc
2 unknown files found. [Check files] <etrecheck://unknownfiles/check>
System Launch Agents: <etrecheck://help/systemlaunchagents> ⓘ <etrecheck://help/systemlaunchagents>
[not loaded] 7 Apple tasks
[loaded] 153 Apple tasks
[running] 79 Apple tasks
System Launch Daemons: <etrecheck://help/systemlaunchdaemons> ⓘ <etrecheck://help/systemlaunchdaemons>
[not loaded] 45 Apple tasks
[loaded] 153 Apple tasks
[running] 92 Apple tasks
Launch Agents: <etrecheck://help/launchagents> ⓘ <etrecheck://help/launchagents>
[loaded] com.oracle.java.Java-Updater.plist (2016-09-14) [Support] <https://www.google.com/search?q=com.oracle.java.Java-Updater.plist+support+site: oracle.com>
Launch Daemons: <etrecheck://help/launchdaemons> ⓘ <etrecheck://help/launchdaemons>
[running] com.ShoppyTool.agent.plist (2016-09-20) Adware! [Remove] <etrecheck://adware/remove>
/Applications/ShoppyTool/ShoppyTool
[loaded] com.Software-Updater.agent.plist (2016-09-20) Adware! [Remove] <etrecheck://adware/remove>
/Applications/Software-Updater/Software-Updater
[loaded] com.adobe.fpsaud.plist (2016-08-29) [Support] <https://www.google.com/search?q=com.adobe.fpsaud.plist+support+site:adobe.com>
[loaded] com.microsoft.autoupdate.helpertool.plist (2016-08-02) [Support] <https://www.google.com/search?q=com.microsoft.autoupdate.helpertool.plist+suppor t+site:microsoft.com>
[loaded] com.microsoft.office.licensingV2.helper.plist (2016-07-08) [Support] <https://www.google.com/search?q=com.microsoft.office.licensingV2.helper.plist+su pport+site:microsoft.com>
[loaded] com.oracle.java.Helper-Tool.plist (2016-09-14) [Support] <https://www.google.com/search?q=com.oracle.java.Helper-Tool.plist+support+site:o racle.com>
User Launch Agents: <etrecheck://help/userlaunchagents> ⓘ <etrecheck://help/userlaunchagents>
[failed] com.jdibackup.ZipCloud.autostart.plist (2016-09-20) Adware! [Remove] <etrecheck://adware/remove>
/usr/bin/open
[failed] com.jdibackup.ZipCloud.notify.plist (2016-09-20) Adware! [Remove] <etrecheck://adware/remove>
/usr/bin/open
[loaded] com.mentmac.service.update.plist (2016-09-21) [Support] <https://www.google.com/search?q=com.mentmac.service.update.plist+support+site:me ntmac.com>
[running] com.pcv.hlpramcn.plist (2016-09-20) [Support] <https://www.google.com/search?q=com.pcv.hlpramcn.plist+support+site:pcv.com>
User Login Items: <etrecheck://help/loginitems> ⓘ <etrecheck://help/loginitems>
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
goproapp.devicedetection SMLoginItem (/Applications/GoPro.app/Contents/Library/LoginItems/goproapp.devicedetection.a pp)
Internet Plug-ins: <etrecheck://help/internetplugins> ⓘ <etrecheck://help/internetplugins>
FlashPlayer-10.6: 23.0.0.162 - SDK 10.9 (2016-09-20) [Support] <https://www.google.com/search?q=FlashPlayer-10.6+support+site:macromedia.com>
QuickTime Plugin: 7.7.3 (2016-08-09)
Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-20) [Support] <https://www.google.com/search?q=Flash%20Player+support+site:macromedia.com>
JavaAppletPlugin: Java 8 Update 101 build 13 (2016-09-14) Check version <https://www.java.com/en/download/installed.jsp>
Default Browser: 601 - SDK 10.11 (2016-08-09)
3rd Party Preference Panes: <etrecheck://help/preferencepanes> ⓘ <etrecheck://help/preferencepanes>
Flash Player (2016-08-29) [Support] <https://www.google.com/search?q=Flash%20Player+support+site:adobe.com>
Java (2016-06-21) [Support] <https://www.google.com/search?q=Java+support+site:oracle.com>
Time Machine: <etrecheck://help/timemachine> ⓘ <etrecheck://help/timemachine>
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.06 GB Disk used: 45.46 GB
Destinations:
1TB Hard drive [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 45.46 GB X 3)
Top Processes by CPU: <etrecheck://help/cpu> ⓘ <etrecheck://help/cpu>
7% launchservicesd
7% grep
7% fs_usage
6% WindowServer
3% loginwindow
Top Processes by Memory: <etrecheck://help/memory> ⓘ <etrecheck://help/memory>
939 MB kernel_task
385 MB com.apple.WebKit.WebContent(2)
246 MB mds_stores
213 MB mdworker(15)
156 MB ocspd
Virtual Memory Information: <etrecheck://help/vm> ⓘ <etrecheck://help/vm>
2.02 GB Free RAM
5.98 GB Used RAM (2.27 GB Cached)
71 MB Swap Used
Diagnostics Information: <etrecheck://help/diagnostics> ⓘ <etrecheck://help/diagnostics>
Sep 21, 2016, 03:04:07 PM Self test - passed
Sep 21, 2016, 02:47:58 PM /Library/Logs/DiagnosticReports/Safari_2016-09-21-144758_[redacted].hang
/Applications/Safari.app/Contents/MacOS/Safari
Sep 21, 2016, 02:46:15 PM /Library/Logs/DiagnosticReports/Safari_2016-09-21-144615_[redacted].hang
Sep 20, 2016, 12:37:29 PM /Library/Logs/DiagnosticReports/ShoppyTool_2016-09-20-123729_[redacted].crash
/Applications/ShoppyTool/ShoppyTool
Sep 20, 2016, 12:35:29 PM /Library/Logs/DiagnosticReports/ShoppyTool_2016-09-20-123529_[redacted].crash
Sep 20, 2016, 12:33:28 PM /Library/Logs/DiagnosticReports/ShoppyTool_2016-09-20-123328_[redacted].crash
Sep 20, 2016, 12:31:27 PM /Library/Logs/DiagnosticReports/ShoppyTool_2016-09-20-123127_[redacted].crash
Sep 20, 2016, 12:29:25 PM /Library/Logs/DiagnosticReports/ShoppyTool_2016-09-20-122925_[redacted].crash
Sep 20, 2016, 12:27:25 PM /Library/Logs/DiagnosticReports/ShoppyTool_2016-09-20-122725_[redacted].crash
Sep 20, 2016, 12:25:25 PM /Library/Logs/DiagnosticReports/ShoppyTool_2016-09-20-122525_[redacted].crash
Sep 20, 2016, 12:23:23 PM /Library/Logs/DiagnosticReports/ShoppyTool_2016-09-20-122323_[redacted].crash
Sep 20, 2016, 12:21:19 PM /Library/Logs/DiagnosticReports/ShoppyTool_2016-09-20-122119_[redacted].crash
Sep 20, 2016, 12:19:15 PM /Library/Logs/DiagnosticReports/ShoppyTool_2016-09-20-121915_[redacted].crash
Sep 20, 2016, 12:16:03 PM /Library/Logs/DiagnosticReports/ShoppyTool_2016-09-20-121603_[redacted].crash
Sep 20, 2016, 12:14:05 PM /Library/Logs/DiagnosticReports/ShoppyTool_2016-09-20-121405_[redacted].crash
Sep 20, 2016, 12:14:00 PM /Library/Logs/DiagnosticReports/Installer_2016-09-20-121400_[redacted].crash
com.installer.Installer - /Volumes/*/Installer.app/Contents/MacOS/Installer