Q: Identity conflict: two "My Card" entries in contacts
Hi all,
I am sure I am not the only person in the world with this issue, but the issues I have found in the forums so far (and suggested solutions) haven't really mapped to my instance. So, I thought I'd log this for help and see how I go.
Issue Summary:
- Although correct at icloud.com, our photos are swapped in MacBook Air > System Preferences > iCloud. My photo displays what I have set as my wife's photo in contacts. My wife's photo displays as the image she has set for my contact card in contacts.
- macOS Sierra: "Hey Siri" on my Macbook Air and Siri responds with "Hey, MyWife'sName".
- WatchOS: Favourites (now missing with latest OS, but previously) Favourites from my phone, displayed my photo for my wife's contact number.
- Contacts.app on both MacBook Air's display two "My Card" contact references.
- If I navigate to my contact card and select "My Card" then both my wife's machine and mine update to make me the contact.
- If I then navigate to my wife's contact card on her machine and select "My Card" then we both end up with two contact cards.
Our Setup:
| My Account | My Wife's Account | |
|---|---|---|
| Personal Apple ID | myid@icloud.com | mywifesid@icloud.com |
| Shared Apple ID | familyname@icloud.com | familyname@icloud.com |
| Family | Organiser | Member |
| Contacts: Default Address Book | familyname@icloud.com | familyname@icloud.com |
| Devices | Macbook Air, iPad Air 2, iPhone 7, Apple Watch | Macbook Air, iPad Mini, iPhone 7 |
I suspect the issue relates to our default address book setting. But, to be frank, that's super handy for us. We can go live life without taking two devices and contact whoever we need to etc... I suspect that changing this will be a new kind of pain in the proverbial.
Has anyone else experienced a similar thing and, if you were able to fix it, how did you go about resolving it?
Thanks in advance!
MacBook Air, macOS Sierra (10.12)
Posted on Sep 21, 2016 4:07 PM
