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All replies
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Helpful answers
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Sep 17, 2016 10:05 AM in response to Dravotby Limnos,Did you transfer your library from the old computer?
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Sep 17, 2016 10:07 AM in response to Limnosby Dravot,Hi Limnos,
Yes, i did, I am guessing that was the wrong thing to do!
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Sep 21, 2016 7:53 AM in response to Dravotby Limnos,Are you positive you transferred the old library? What exactly did you do? This kind of thing usually happens when the phone is not seeing the old library to which it was last synced. Did you use Migration Assistant to transfer all your old files? Did you replace the iTunes folder on the new computer with the entire iTunes folder from the old computer?
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Sep 22, 2016 2:13 AM in response to Limnosby Dravot,
Hi,I didn't use migration assistant unfortunately, I copied the files onto a USB stick and transferred across.
Is there any way of changing this and almost starting from scratch???
Thanks very much
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Sep 22, 2016 7:07 AM in response to Dravotby Limnos,Apple's 6 page, exhaustively meticulous step-by-step instructions: How to move your iTunes library to a new computer - https://support.apple.com/HT204318 It is handy if you suspect any of your media are not in the standard location.
My one-sentence summary if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its sub-folders and files) intact to the other drive, hold down the option/alt key (shift on Windows) while starting iTunes, and when requested to select a library select the iTunes Library.itl file in the copied folder (Open a different iTunes Library file or create a new one - https://support.apple.com/HT201596).
When this is to a new drive/computer put the copied iTunes folder in the default location of Macintosh HD > Users > *User Name* > Music (or Home > Music) then you don't even need to start with the option key held down, iTunes will automatically look for it there. (Make sure there isn't anything already in the iTunes folder there that you want to keep since you will be replacing it with the one you are moving.) Remember to authorize the computer in iTunes to your Apple ID if you use this to sync to Apple mobile devices or play DRM protected media (e.g., movies).
Certain items used in iTunes related activities are not stored in the iTunes library folder but in special folders. If you are moving a library to a different computer you may wish to copy these too:
- Apple Music cache files: http://dougscripts.com/itunes/2015/09/new-flush-apple-music-cache-files/ - ~/Library/Caches/com.apple.iTunes/SubscriptionPlayCache/ folder, which is sort of like an “iTunes Media” folder for Apple Music
- iOS device backups, various preferences files: https://discussions.apple.com/thread/3285925