Q: make sure you're on the same wi-fi network as your Apple TV I turn my tv on as well as Apple TV it asks me for my i tunes password ... make sure you're on the same wi-fi network as your Apple TV I turn my tv on as well as Apple TV it asks me for my i tunes password I entered it says wrong password so I go change it and get the same me more
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Sep 23, 2016 5:35 PM in response to matt boeveby Diana.McCall,Hi. Could you describe your problem a little more clearly? Are you having trouble updating the Remote app? Are you having trouble updating Apple TV? Are you having trouble entering your Apple ID password in Apple TV, or in iOS? Are you having trouble setting up the Remote app? Are you having trouble logging to the iOS app store? Describe one of your problems, what you've tried to fix it, and what error messages you get. Then maybe someone can help you resolve it.