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Helpful answers
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Sep 23, 2016 12:55 PM in response to rgmac1by Allen A,Hello rgmac1,
After reviewing your post, it sounds like you are trying to use iTunes but it is not opening the iTunes window. There are a few things we can do to get that iTunes Window to appear.
I would recommend you read these articles, they may be able to help troubleshoot the issue. You may also consider restarting the Mac, that may also resolve the issue.
If you Force quit the iTunes app and try to relaunch it the window should appear.Force an app to close on your Mac - Apple Support
Another thing we can do is to create and boot into a test user and see if iTunes will launch in the test user profile. If it does it is isolated to the specific user profile.
How to test an issue in another user account on your Mac - Apple Support
Thank you for using Apple Support Communities. Have a nice day.
