yumyab

Q: Safari crashes on fresh Sierra install

Before I updated to Sierra, I updated Safari on El Capitan to Safari 10 and could no longer open the app. It would crash ten seconds after opening. I had a back up from the previous day so I reinstalled and things were ok.

I decided to install Sierra as another user recommended this as a way to get the newest Safari working with no crashes.

That didnt work.

I have completely wiped my drive and installed Sierra and I have the same problem with Safari. It opens for a few seconds and then crashes.

If I delete the Safari folder from users/library, it will open for about 30 seconds before crashing again.

I find it strange that I have the same problem with a different OS after a clean install.

It doesnt seem like a widespread problem but if anyone has any insight, please share.

Im on a mid 2010 Macbook Pro

MacBook Pro, macOS Sierra (10.12)

Posted on Sep 22, 2016 6:44 AM

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Q: Safari crashes on fresh Sierra install

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  • Helpful answers

  • by yumyab,

    yumyab yumyab Sep 22, 2016 8:38 AM in response to yumyab
    Level 1 (24 points)
    Notebooks
    Sep 22, 2016 8:38 AM in response to yumyab

    Some crash report info in case any techies read this..

    I think this is the relevant info.

     

    Crashed Thread:    2  Dispatch queue: com.apple.Safari.BookmarksOperationQueue.defaultQueue :: BookmarksMenuController processing (QOS: UTILITY)

     

    Exception Type:    EXC_BREAKPOINT (SIGTRAP)
    Exception Codes:   0x0000000000000002, 0x0000000000000000
    Exception Note:    EXC_CORPSE_NOTIFY

     

    Termination Signal:Trace/BPT trap: 5
    Termination Reason:Namespace SIGNAL, Code 0x5

    Terminating Process:   exc handler [0]

     

    Application Specific Information:

    *** CFRelease() called with NULL ***

     

    Thread 0:: Dispatch queue: com.apple.main-thread

    0   libsystem_kernel.dylib   0x00007fffcb1ff41a mach_msg_trap + 10
    1   libsystem_kernel.dylib   0x00007fffcb1fe867 mach_msg + 55
    2   com.apple.CoreFoundation 0x00007fffb6007ba4 __CFRunLoopServiceMachPort + 212
    3   com.apple.CoreFoundation 0x00007fffb6007021 __CFRunLoopRun + 1361
    4   com.apple.CoreFoundation 0x00007fffb6006874 CFRunLoopRunSpecific + 420
    5   com.apple.HIToolbox      0x00007fffb55a6f6c RunCurrentEventLoopInMode + 240
    6   com.apple.HIToolbox      0x00007fffb55a6da1 ReceiveNextEventCommon + 432
    7   com.apple.HIToolbox      0x00007fffb55a6bd6 _BlockUntilNextEventMatchingListInModeWithFilter + 71
    8   com.apple.AppKit         0x00007fffb3c9d5f5 _DPSNextEvent + 1093
    9   com.apple.AppKit         0x00007fffb43ad8eb -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1637
    10  com.apple.Safari.framework   0x00007fffc67b8771 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 252
    11  com.apple.AppKit         0x00007fffb3c91fbd -[NSApplication run] + 926
    12  com.apple.AppKit         0x00007fffb3c5ca8a NSApplicationMain + 1237
    13  libdyld.dylib            0x00007fffcb0d8255 start + 1

     

    Thread 1:

    0   libsystem_kernel.dylib   0x00007fffcb2074e6 __workq_kernreturn + 10
    1   libsystem_pthread.dylib  0x00007fffcb2ee7c5 _pthread_wqthread + 1426
    2   libsystem_pthread.dylib  0x00007fffcb2ee221 start_wqthread + 13

     

    Thread 2 Crashed:: Dispatch queue: com.apple.Safari.BookmarksOperationQueue.defaultQueue :: BookmarksMenuController processing (QOS: UTILITY)

    0   com.apple.CoreFoundation 0x00007fffb5f8fa19 CFRelease + 105
    1   com.apple.Safari.Shared  0x00007fffc7045c5d -[NSString(SafariSharedExtras) safari_stringWithFont:forWidth:lineBreakMode:] + 538
    2   com.apple.Safari.framework   0x00007fffc6b2a8de -[NSString(BrowserAdditions) safari_stringByCenterTruncatingForMenu] + 220
    3   com.apple.Safari.framework   0x00007fffc6c3d17f -[NSMenu(WebBookmarkNSMenuExtras) safari_addMenuItemForBookmark:withTabPlacementHint:topBookmark:bookmarksBarColl ection:bookmarksMenuCollection:] + 161
    4   com.apple.Safari.framework   0x00007fffc6c3d001 __156-[NSMenu(WebBookmarkNSMenuExtras) safari_addMenuItemsForChildrenOfBookmark:withTabPlacementHint:topBookmark:bookm arksBarCollection:bookmarksMenuCollection:]_block_invoke + 97
    5   com.apple.Safari.framework   0x00007fffc6c3a978 __47-[WebBookmarkList enumerateChildrenUsingBlock:]_block_invoke + 20
    6   com.apple.CoreFoundation 0x00007fffb600e6fd __53-[__NSArrayI enumerateObjectsWithOptions:usingBlock:]_block_invoke + 77
    7   com.apple.CoreFoundation 0x00007fffb600e5df -[__NSArrayI enumerateObjectsWithOptions:usingBlock:] + 207
    8   com.apple.Safari.framework   0x00007fffc6c3a910 -[WebBookmarkList enumerateChildrenUsingBlock:] + 140
    9   com.apple.Safari.framework   0x00007fffc6c3cbe9 -[NSMenu(WebBookmarkNSMenuExtras) safari_addMenuItemsForChildrenOfBookmark:withTabPlacementHint:topBookmark:bookm arksBarCollection:bookmarksMenuCollection:] + 298
    10  com.apple.Safari.framework   0x00007fffc6c3d268 -[NSMenu(WebBookmarkNSMenuExtras) safari_addMenuItemForBookmark:withTabPlacementHint:topBookmark:bookmarksBarColl ection:bookmarksMenuCollection:] + 394
    11  com.apple.Safari.framework   0x00007fffc6c3d001 __156-[NSMenu(WebBookmarkNSMenuExtras) safari_addMenuItemsForChildrenOfBookmark:withTabPlacementHint:topBookmark:bookm arksBarCollection:bookmarksMenuCollection:]_block_invoke + 97
    12  com.apple.Safari.framework   0x00007fffc6c3a978 __47-[WebBookmarkList enumerateChildrenUsingBlock:]_block_invoke + 20
    13  com.apple.CoreFoundation 0x00007fffb600e6fd __53-[__NSArrayI enumerateObjectsWithOptions:usingBlock:]_block_invoke + 77
    14  com.apple.CoreFoundation 0x00007fffb600e5b6 -[__NSArrayI enumerateObjectsWithOptions:usingBlock:] + 166
    15  com.apple.Safari.framework   0x00007fffc6c3a910 -[WebBookmarkList enumerateChildrenUsingBlock:] + 140
    16  com.apple.Safari.framework   0x00007fffc6c3cbe9 -[NSMenu(WebBookmarkNSMenuExtras) safari_addMenuItemsForChildrenOfBookmark:withTabPlacementHint:topBookmark:bookm arksBarCollection:bookmarksMenuCollection:] + 298
    17  com.apple.Safari.framework   0x00007fffc6c3d268 -[NSMenu(WebBookmarkNSMenuExtras) safari_addMenuItemForBookmark:withTabPlacementHint:topBookmark:bookmarksBarColl ection:bookmarksMenuCollection:] + 394
    18  com.apple.Safari.framework   0x00007fffc6c3d001 __156-[NSMenu(WebBookmarkNSMenuExtras) safari_addMenuItemsForChildrenOfBookmark:withTabPlacementHint:topBookmark:bookm arksBarCollection:bookmarksMenuCollection:]_block_invoke + 97
    19  com.apple.Safari.framework   0x00007fffc6c3a978 __47-[WebBookmarkList enumerateChildrenUsingBlock:]_block_invoke + 20
    20  com.apple.CoreFoundation 0x00007fffb600e6fd __53-[__NSArrayI enumerateObjectsWithOptions:usingBlock:]_block_invoke + 77
    21  com.apple.CoreFoundation 0x00007fffb600e5df -[__NSArrayI enumerateObjectsWithOptions:usingBlock:] + 207
    22  com.apple.Safari.framework   0x00007fffc6c3a910 -[WebBookmarkList enumerateChildrenUsingBlock:] + 140
    23  com.apple.Safari.framework   0x00007fffc6c3cbe9 -[NSMenu(WebBookmarkNSMenuExtras) safari_addMenuItemsForChildrenOfBookmark:withTabPlacementHint:topBookmark:bookm arksBarCollection:bookmarksMenuCollection:] + 298
    24  com.apple.Safari.framework   0x00007fffc6c3d268 -[NSMenu(WebBookmarkNSMenuExtras) safari_addMenuItemForBookmark:withTabPlacementHint:topBookmark:bookmarksBarColl ection:bookmarksMenuCollection:] + 394
    25  com.apple.Safari.framework   0x00007fffc6c3d001 __156-[NSMenu(WebBookmarkNSMenuExtras) safari_addMenuItemsForChildrenOfBookmark:withTabPlacementHint:topBookmark:bookm arksBarCollection:bookmarksMenuCollection:]_block_invoke + 97
    26  com.apple.Safari.framework   0x00007fffc6c3a978 __47-[WebBookmarkList enumerateChildrenUsingBlock:]_block_invoke + 20
    27  com.apple.CoreFoundation 0x00007fffb600e6fd __53-[__NSArrayI enumerateObjectsWithOptions:usingBlock:]_block_invoke + 77
    28  com.apple.CoreFoundation 0x00007fffb600e5df -[__NSArrayI enumerateObjectsWithOptions:usingBlock:] + 207
    29  com.apple.Safari.framework   0x00007fffc6c3a910 -[WebBookmarkList enumerateChildrenUsingBlock:] + 140
    30  com.apple.Safari.framework   0x00007fffc6c3cbe9 -[NSMenu(WebBookmarkNSMenuExtras) safari_addMenuItemsForChildrenOfBookmark:withTabPlacementHint:topBookmark:bookm arksBarCollection:bookmarksMenuCollection:] + 298
    31  com.apple.Safari.framework   0x00007fffc6c3d268 -[NSMenu(WebBookmarkNSMenuExtras) safari_addMenuItemForBookmark:withTabPlacementHint:topBookmark:bookmarksBarColl ection:bookmarksMenuCollection:] + 394
    32  com.apple.Safari.framework   0x00007fffc6c3d001 __156-[NSMenu(WebBookmarkNSMenuExtras) safari_addMenuItemsForChildrenOfBookmark:withTabPlacementHint:topBookmark:bookm arksBarCollection:bookmarksMenuCollection:]_block_invoke + 97
    33  com.apple.Safari.framework   0x00007fffc6c3a978 __47-[WebBookmarkList enumerateChildrenUsingBlock:]_block_invoke + 20
    34  com.apple.CoreFoundation 0x00007fffb600e6fd __53-[__NSArrayI enumerateObjectsWithOptions:usingBlock:]_block_invoke + 77
    35  com.apple.CoreFoundation 0x00007fffb600e5b6 -[__NSArrayI enumerateObjectsWithOptions:usingBlock:] + 166
    36  com.apple.Safari.framework   0x00007fffc6c3a910 -[WebBookmarkList enumerateChildrenUsingBlock:] + 140
    37  com.apple.Safari.framework   0x00007fffc6c3cbe9 -[NSMenu(WebBookmarkNSMenuExtras) safari_addMenuItemsForChildrenOfBookmark:withTabPlacementHint:topBookmark:bookm arksBarCollection:bookmarksMenuCollection:] + 298
    38  com.apple.Safari.framework   0x00007fffc6c3d268 -[NSMenu(WebBookmarkNSMenuExtras) safari_addMenuItemForBookmark:withTabPlacementHint:topBookmark:bookmarksBarColl ection:bookmarksMenuCollection:] + 394
    39  com.apple.Safari.framework   0x00007fffc6c3d001 __156-[NSMenu(WebBookmarkNSMenuExtras) safari_addMenuItemsForChildrenOfBookmark:withTabPlacementHint:topBookmark:bookm arksBarCollection:bookmarksMenuCollection:]_block_invoke + 97
    40  com.apple.Safari.framework   0x00007fffc6c3a978 __47-[WebBookmarkList enumerateChildrenUsingBlock:]_block_invoke + 20
    41  com.apple.CoreFoundation 0x00007fffb600e6fd __53-[__NSArrayI enumerateObjectsWithOptions:usingBlock:]_block_invoke + 77
    42  com.apple.CoreFoundation 0x00007fffb600e5df -[__NSArrayI enumerateObjectsWithOptions:usingBlock:] + 207
    43  com.apple.Safari.framework   0x00007fffc6c3a910 -[WebBookmarkList enumerateChildrenUsingBlock:] + 140
    44  com.apple.Safari.framework   0x00007fffc6c3cbe9 -[NSMenu(WebBookmarkNSMenuExtras) safari_addMenuItemsForChildrenOfBookmark:withTabPlacementHint:topBookmark:bookm arksBarCollection:bookmarksMenuCollection:] + 298
    45  com.apple.Safari.framework   0x00007fffc67904e8 __46-[BookmarksMenuController _addBookmarksToMenu]_block_invoke_2 + 114
    46  com.apple.Foundation     0x00007fffb7a44979 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
    47  com.apple.Foundation     0x00007fffb7a4465c -[NSBlockOperation main] + 101
    48  com.apple.Foundation     0x00007fffb7a42d84 -[__NSOperationInternal _start:] + 672
    49  com.apple.Foundation     0x00007fffb7a3ec3b __NSOQSchedule_f + 201
    50  libdispatch.dylib        0x00007fffcb0a2128 _dispatch_client_callout + 8
    51  libdispatch.dylib        0x00007fffcb0b8b97 _dispatch_queue_serial_drain + 896
    52  libdispatch.dylib        0x00007fffcb0aad41 _dispatch_queue_invoke + 1046
    53  libdispatch.dylib        0x00007fffcb0a3ee0 _dispatch_root_queue_drain + 476
    54  libdispatch.dylib        0x00007fffcb0a3cb7 _dispatch_worker_thread3 + 99
    55  libsystem_pthread.dylib  0x00007fffcb2ee746 _pthread_wqthread + 1299
    56  libsystem_pthread.dylib  0x00007fffcb2ee221 start_wqthread + 13

     

    Thread 3:

    0   libsystem_kernel.dylib   0x00007fffcb2074e6 __workq_kernreturn + 10
    1   libsystem_pthread.dylib  0x00007fffcb2ee7c5 _pthread_wqthread + 1426
    2   libsystem_pthread.dylib  0x00007fffcb2ee221 start_wqthread + 13

     

    Thread 4:

    0   libsystem_kernel.dylib   0x00007fffcb206fde __semwait_signal + 10
    1   libsystem_c.dylib        0x00007fffcb18db92 nanosleep + 199
    2   libc++.1.dylib           0x00007fffc9cc065b std::__1::this_thread::sleep_for(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > const&) + 80
    3   com.apple.JavaScriptCore 0x00007fffb8e803df void std::__1::this_thread::sleep_for<long long, std::__1::ratio<1l, 1000l> >(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> > const&) + 63
    4   com.apple.JavaScriptCore 0x00007fffb8e7f3d1 bmalloc::waitUntilFalse(std::__1::unique_lock<bmalloc::StaticMutex>&, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >, bool&) + 113
    5   com.apple.JavaScriptCore 0x00007fffb8e7f220 bmalloc::Heap::scavenge(std::__1::unique_lock<bmalloc::StaticMutex>&, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >) + 48
    6   com.apple.JavaScriptCore 0x00007fffb8e7f0b4 bmalloc::Heap::concurrentScavenge() + 68
    7   com.apple.JavaScriptCore 0x00007fffb8e80621 bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::*)()>::threadRunLoop() + 97
    8   com.apple.JavaScriptCore 0x00007fffb8e80529 bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::*)()>::threadEntryPoint(bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::*)()>*) + 9
    9   com.apple.JavaScriptCore 0x00007fffb8e807dd void* std::__1::__thread_proxy<std::__1::tuple<void (*)(bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::*)()>*), bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::*)()>*> >(void*) + 93
    10  libsystem_pthread.dylib  0x00007fffcb2eeabb _pthread_body + 180
    11  libsystem_pthread.dylib  0x00007fffcb2eea07 _pthread_start + 286
    12  libsystem_pthread.dylib  0x00007fffcb2ee231 thread_start + 13

     

    Thread 5:: WebCore: IconDatabase

    0   libsystem_kernel.dylib   0x00007fffcb206c8a __psynch_cvwait + 10
    1   libsystem_pthread.dylib  0x00007fffcb2ef97a _pthread_cond_wait + 712
    2   libc++.1.dylib           0x00007fffc9c7f58d std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
    3   com.apple.JavaScriptCore 0x00007fffb8e6a7de ***::ParkingLot::parkConditionallyImpl(void const*, ***::ScopedLambda<bool ()> const&, ***::ScopedLambda<void ()> const&, std::__1::chrono::time_point<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 2494
    4   com.apple.WebCore        0x00007fffbcdfa0c5 WebCore::IconDatabase::syncThreadMainLoop() + 613
    5   com.apple.WebCore        0x00007fffbcdf7b8c WebCore::IconDatabase::iconDatabaseSyncThread() + 380
    6   com.apple.JavaScriptCore 0x00007fffb8468072 ***::threadEntryPoint(void*) + 178
    7   com.apple.JavaScriptCore 0x00007fffb8467f9f ***::wtfThreadEntryPoint(void*) + 15
    8   libsystem_pthread.dylib  0x00007fffcb2eeabb _pthread_body + 180
    9   libsystem_pthread.dylib  0x00007fffcb2eea07 _pthread_start + 286
    10  libsystem_pthread.dylib  0x00007fffcb2ee231 thread_start + 13

     

    Thread 6:: com.apple.NSURLConnectionLoader

    0   libsystem_kernel.dylib   0x00007fffcb1ff41a mach_msg_trap + 10
    1   libsystem_kernel.dylib   0x00007fffcb1fe867 mach_msg + 55
    2   com.apple.CoreFoundation 0x00007fffb6007ba4 __CFRunLoopServiceMachPort + 212
    3   com.apple.CoreFoundation 0x00007fffb6007021 __CFRunLoopRun + 1361
    4   com.apple.CoreFoundation 0x00007fffb6006874 CFRunLoopRunSpecific + 420
    5   com.apple.CFNetwork      0x00007fffb51db144 +[NSURLConnection(Loader) _resourceLoadLoop:] + 313
    6   com.apple.Foundation     0x00007fffb7a3330d __NSThread__start__ + 1243
    7   libsystem_pthread.dylib  0x00007fffcb2eeabb _pthread_body + 180
    8   libsystem_pthread.dylib  0x00007fffcb2eea07 _pthread_start + 286
    9   libsystem_pthread.dylib  0x00007fffcb2ee231 thread_start + 13

     

    Thread 7:: com.apple.coreanimation.render-server

    0   libsystem_kernel.dylib   0x00007fffcb1ff41a mach_msg_trap + 10
    1   libsystem_kernel.dylib   0x00007fffcb1fe867 mach_msg + 55
    2   com.apple.QuartzCore     0x00007fffbbbf7df9 CA::Render::Server::server_thread(void*) + 254
    3   com.apple.QuartzCore     0x00007fffbbca5e73 thread_fun + 25
    4   libsystem_pthread.dylib  0x00007fffcb2eeabb _pthread_body + 180
    5   libsystem_pthread.dylib  0x00007fffcb2eea07 _pthread_start + 286
    6   libsystem_pthread.dylib  0x00007fffcb2ee231 thread_start + 13

     

    Thread 8:: com.apple.CFSocket.private

    0   libsystem_kernel.dylib   0x00007fffcb206f4e __select + 10
    1   com.apple.CoreFoundation 0x00007fffb60429c9 __CFSocketManager + 729
    2   libsystem_pthread.dylib  0x00007fffcb2eeabb _pthread_body + 180
    3   libsystem_pthread.dylib  0x00007fffcb2eea07 _pthread_start + 286
    4   libsystem_pthread.dylib  0x00007fffcb2ee231 thread_start + 13

     

    Thread 9:

    0   libsystem_kernel.dylib   0x00007fffcb2074e6 __workq_kernreturn + 10
    1   libsystem_pthread.dylib  0x00007fffcb2ee7c5 _pthread_wqthread + 1426
    2   libsystem_pthread.dylib  0x00007fffcb2ee221 start_wqthread + 13

     

    Thread 10:

    0   libsystem_kernel.dylib   0x00007fffcb2074e6 __workq_kernreturn + 10
    1   libsystem_pthread.dylib  0x00007fffcb2ee632 _pthread_wqthread + 1023
    2   libsystem_pthread.dylib  0x00007fffcb2ee221 start_wqthread + 13

     

    Thread 11:

    0   libsystem_kernel.dylib   0x00007fffcb2074e6 __workq_kernreturn + 10
    1   libsystem_pthread.dylib  0x00007fffcb2ee632 _pthread_wqthread + 1023
    2   libsystem_pthread.dylib  0x00007fffcb2ee221 start_wqthread + 13

     

    Thread 12:

    0   libsystem_kernel.dylib   0x00007fffcb2074e6 __workq_kernreturn + 10
    1   libsystem_pthread.dylib  0x00007fffcb2ee7c5 _pthread_wqthread + 1426
    2   libsystem_pthread.dylib  0x00007fffcb2ee221 start_wqthread + 13

     

    Thread 13:

    0   libsystem_kernel.dylib   0x00007fffcb2074e6 __workq_kernreturn + 10
    1   libsystem_pthread.dylib  0x00007fffcb2ee7c5 _pthread_wqthread + 1426
    2   libsystem_pthread.dylib  0x00007fffcb2ee221 start_wqthread + 13

     

    Thread 14:

    0   libsystem_kernel.dylib   0x00007fffcb2074e6 __workq_kernreturn + 10
    1   libsystem_pthread.dylib  0x00007fffcb2ee7c5 _pthread_wqthread + 1426
    2   libsystem_pthread.dylib  0x00007fffcb2ee221 start_wqthread + 13

     

    Thread 15:

    0   libsystem_pthread.dylib  0x00007fffcb2ee214 start_wqthread + 0
    1   ???                      0x6c6f43534e78ffff 0 + 7813537903588999167

     

    Thread 16:: com.apple.NSEventThread

    0   libsystem_kernel.dylib   0x00007fffcb1ff41a mach_msg_trap + 10
    1   libsystem_kernel.dylib   0x00007fffcb1fe867 mach_msg + 55
    2   com.apple.CoreFoundation 0x00007fffb6007ba4 __CFRunLoopServiceMachPort + 212
    3   com.apple.CoreFoundation 0x00007fffb6007021 __CFRunLoopRun + 1361
    4   com.apple.CoreFoundation 0x00007fffb6006874 CFRunLoopRunSpecific + 420
    5   com.apple.AppKit         0x00007fffb3de9e9e _NSEventThread + 205
    6   libsystem_pthread.dylib  0x00007fffcb2eeabb _pthread_body + 180
    7   libsystem_pthread.dylib  0x00007fffcb2eea07 _pthread_start + 286
    8   libsystem_pthread.dylib  0x00007fffcb2ee231 thread_start + 13

     

    Thread 2 crashed with X86 Thread State (64-bit):

      rax: 0x00007fffb634f9b8  rbx: 0x0000000000000000  rcx: 0x0000000000000761  rdx: 0x0000000000000760

      rdi: 0x0000000000000000  rsi: 0x0000000000000008  rbp: 0x000070000baa3880  rsp: 0x000070000baa3880

       r8: 0x00000000000000e0   r9: 0x0000000000000000  r10: 0x0000000000000001  r11: 0x0000000000000025

      r12: 0x0000608000632c60  r13: 0x000060800024e580  r14: 0x00006000001b8d40  r15: 0x0000000000000002

      rip: 0x00007fffb5f8fa19  rfl: 0x0000000000000246  cr2: 0x00000001181b408e

     

    Logical CPU: 1
    Error Code:  0x00000000
    Trap Number: 3
  • by Eric Root,Solvedanswer

    Eric Root Eric Root Sep 22, 2016 9:00 AM in response to yumyab
    Level 9 (72,629 points)
    iTunes
    Sep 22, 2016 9:00 AM in response to yumyab

    Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items.  Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library./Caches/com.apple.Safari/Cache.db and move it to the trash.

     

    Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.

     

    Safari Corruption       See post by Linc Davis

  • by yumyab,

    yumyab yumyab Sep 22, 2016 9:00 AM in response to Eric Root
    Level 1 (24 points)
    Notebooks
    Sep 22, 2016 9:00 AM in response to Eric Root

    That seems to have worked.

    But the actual thing that seemed to do it was something I already tried 10 times.

    I trashed the cache.db first, tried Safari again, no good. Next, to try your other steps which involve Safari being open for longer than 2 seconds, I had to trash the entire Safari folder from my user library which gives me 30 seconds.

    I actually did this many times already with no result, but this time it worked. I did quickly empty caches from the developer menu and clear history, but as I said, this is a fresh install and Safari hasnt been open for longer than a few seconds, so there was no history, and I doubt there was much in the cache as it crashed on its first ever opening after the fresh install.

    Either way, its still open now after 5 minutes so its looking good.

    Just need to get calender sorted and I may have a functioning OS.

    Thanks Eric!

  • by Eric Root,

    Eric Root Eric Root Sep 22, 2016 9:13 AM in response to yumyab
    Level 9 (72,629 points)
    iTunes
    Sep 22, 2016 9:13 AM in response to yumyab

    You are welcome.

  • by yumyab,

    yumyab yumyab Sep 22, 2016 11:07 AM in response to Eric Root
    Level 1 (24 points)
    Notebooks
    Sep 22, 2016 11:07 AM in response to Eric Root

    The original problem seems to be fixed, but now I cannot import bookmarks without the crash.

    I tried to import from a .html file and from Chrome, but I just get an instant crash and no bookmarks have been added after restarting.

    I have tried all the earlier suggestions again but none work.

  • by Eric Root,

    Eric Root Eric Root Sep 23, 2016 8:31 AM in response to yumyab
    Level 9 (72,629 points)
    iTunes
    Sep 23, 2016 8:31 AM in response to yumyab

    Try a restart.

     

    Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.

     

    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferenes, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

     

    Isolating an issue by using another user account

     

    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer or by using the developer’s uninstall instructions. For each disable/delete, you will need to restart if you don't do them all at once.

     

     

     

    Safe Mode - About El Capitan

     

    Safe Mode Startup – El Capitan.

     

    If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
      

    Etrecheck – System Information

  • by BinsuJiro,

    BinsuJiro BinsuJiro Sep 23, 2016 2:14 PM in response to Eric Root
    Level 1 (11 points)
    Mac OS X
    Sep 23, 2016 2:14 PM in response to Eric Root

    I think it is disingenuous to send people on long trouble shooting routines to fix one of the most basic functions that a computer can perform. Apple should have solved this problem before the release of Sierra and Safari 10.

     

    The fact is that there are documented reports of a known Safari application bug in the Developer Forums as late as July 22. Perhaps Apple is more interested in their new product roll-outs than fixing a bug in their browser which they have foolishly integrated into the Sierra System installation and for which there is no stand-alone installer.

  • by BinsuJiro,

    BinsuJiro BinsuJiro Sep 23, 2016 4:53 PM in response to yumyab
    Level 1 (11 points)
    Mac OS X
    Sep 23, 2016 4:53 PM in response to yumyab

    OK, I found a solution and the culprit!

     

    I always save the downloaded installation file sent by the App Store.

     

    — Using the application Pacifist, I opened the "Essentials.pkg" file, and dragged the Safari application to my Desktop.

     

    — I opened the Safari application on the desktop and it created new Library files.

     

    — After the new Library files were created, I closed Safari.

     

    — After closing Safari, I replaced the Library files that were created with my old Library files.

     

    — The Safari application crashed on the next open.

     

    — I removed the Bookmarks.plist and the History files from Library/Safari

     

    — The Safari application opened, was stable for a while, and crashed.

     

    — I replaced the history files with the originals, and trashed the Bookmarks.plist

     

    — Safari opened and was stable, until it accessed a file somewhere that tried to recreate my Bookmarks.plist

     

    So, the culprit is the Bookmarks.plist or the database that contains the information to populate the Bookmarks.plist

     

    What I don't know:

     

    — Why dropping the Safari application file from the Essentials.pkg caused the installed iteration of the application in the "Applications" folder to finally work.

     

    — What specific file the application accesses to recreate the Bookmarks.plist, and

     

    — What I can do to rescue my applications and properly import them back into Safari.