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Helpful answers
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by rkaufmann87,Sep 22, 2016 7:18 AM in response to CindyBurntHillsNY
rkaufmann87
Sep 22, 2016 7:18 AM
in response to CindyBurntHillsNY
Level 9 (58,729 points)
Photos for MacCindy,
We cannot read minds, we have no idea what you used for backing up. My guess is you use Time Machine however we you to confirm that before trying troubleshooting.
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Sep 22, 2016 8:57 AM in response to rkaufmann87by CindyBurntHillsNY,Time Machine is correct. Sorry you couldn't read my mind.
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Sep 22, 2016 8:59 AM in response to rkaufmann87by CindyBurntHillsNY,TIme Machine is correct. Sorry you couldn't read my mind.
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by rkaufmann87,Sep 22, 2016 9:02 AM in response to CindyBurntHillsNY
rkaufmann87
Sep 22, 2016 9:02 AM
in response to CindyBurntHillsNY
Level 9 (58,729 points)
Photos for MacOkay, first do some basic resets. Do a SMC (2-3 times) and PRAM reset then attempt to backup using Time Machine. Instructions for both resets are in iMac SMC and PRAM reset.
If TM will not backup, please include a screen shot of the error message you are receiving to your reply.