HT204136: About backups for iOS devices
Learn about About backups for iOS devices
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All replies
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Helpful answers
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Sep 22, 2016 10:06 AM in response to Natailaby KiltedTim,Sorry to hear that. Without the password, you will not be able to use the backup.
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Sep 22, 2016 10:09 AM in response to Natailaby ChrisJ4203,Unfortunately, you will have to delete the backup, and restore the phone to factory to be able to remove the encryption selection in iTunes, and to be able to make a backup in the future.