iHatePop

Q: Why will my iPod not sync? For the thousandth time........

I've had tons of issues with iTunes and iPods for years. This iPod seems to be the worst though. It's a 64gb iPod Touch 5th Gen.

 

A few months ago it stopped being able to sync. It never adds anything, even if I dropped music or apps into the iPod logo. I couldn't delete things. I pretty much couldn't do anything aside from use what was on it already.

 

After posting on here before, I was told to restore it (which I have done in the past many, many MANY times), and so today i felt I had the time to do so. I tried backing it up, and it said it wasn't connected, after getting 99% of the backup done. Then I tried to restore it from an old backup, and after backing up almost completely, it said the iPod wasn't connected. THEN from the restored, blank iPod screen, I started a fresh iPod.

 

I went to sync it, and the apps wouldn't sync. I only had about 6 or 7 apps (like facebook, messenger, and some tiny apps for conversion and such). It sat in limbo for an hour "waiting" for the apps. I cancelled the sync and tried again. It did the same thing, but didn't let me cancel the sync, so I unplugged my iPod.

 

Then I cancelled automatic syncing, because I only need music on the iPod, which I had planned to add manually. I plugged it in and it started syncing apps. I unplugged it, (as it wouldn't cancel, again) and closed iTunes. I tried to get back into iTunes and it wouldn't open until I clicked it about 6000 times (give or take).

 

My iPod started syncing the apps again, (even after I told i to remove those apps and not to sync them) and it stuck YET AGAIN doing nothing but "waiting" for the apps.

 

Anyone know where I can speak to an Apple rep and send this iPod back or something? It's obviously got some kind of issue in the software, and it's not from me. I'm sick and tired of countless hours spent yelling at my computer at iTunes and my iPod for pretty much never working.

 

Don't ask if everything is updated. It is. It seems there's more issues after updating things anyways. I have restored this iPod probably a dozen times, each time taking 3-8 hours to sync, and pretty much never working right. There have been random songs missing at times (yes, the file is found by iTunes ad I can play all my music in iTunes, just not on my iPod), and now it's becoming worse and worse as time goes on.

 

Sorry for the long question, but I'm sick and tired of this. This company has screwed me on a $400 product which has pretty much never really worked quite right, and no matter what updates I get, or settings I change, or syncs, restores and "fixes" I try, it's worse than ever.

Posted on Sep 22, 2016 10:17 AM

Close

Q: Why will my iPod not sync? For the thousandth time........

  • All replies
  • Helpful answers

  • by lllaass,

    lllaass lllaass Sep 22, 2016 10:29 AM in response to iHatePop
    Level 10 (190,248 points)
    Apple Watch
    Sep 22, 2016 10:29 AM in response to iHatePop

    What iOS version on the iPod?

    What computer OS and version?

    What iTunes version?

  • by iHatePop,

    iHatePop iHatePop Sep 22, 2016 10:44 AM in response to lllaass
    Level 1 (9 points)
    iPod
    Sep 22, 2016 10:44 AM in response to lllaass

    Whatever the newest iPod OS is (as stated). It's one of the newest iTunes because iTunes doesn't ever update on my computer. Any time I update it, I need to uninstall it and redownload it from Apple. No idea why. It's been like that the entire time I've had this computer. I believe it's whatever the iTunes was before the recent update.

     

    I'm running Windows 10 on my laptop.

  • by Subiesu,

    Subiesu Subiesu Sep 22, 2016 5:31 PM in response to iHatePop
    Level 1 (19 points)
    Desktops
    Sep 22, 2016 5:31 PM in response to iHatePop

    I realize it is most frustrating but perhaps getting the actual version numbers (in iTunes: Help>About iTunes and in iPod: Settings>General>About>Version) to these great community expert may help get some insight to your problem.  They sure have help me although I am still having some issues that perhaps only a trip to the Genius bar will resolve.