missmolly95

Q: My iPhone 6s froze and now won't turn off

I have iOS 10. I turned on my phone for the morning to check out the usual things, Facebook, Twitter, Snapchat, etc. it froze on Facebook just showing the white screen with the blue banner. Never loaded. I pressed the on/off or sleep/wake button and then turned it on again. It's now stuck on my home screen wallpaper and won't let me unlock, access, or turn off my phone. I still get notification sounds, but still the phone does nothing. I've heard of the resetting thing, but I'm not sure if it would work in this case, would it? Should I just wait for the battery to die?

iPhone 6s, iOS 10

Posted on Sep 22, 2016 11:50 AM

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Q: My iPhone 6s froze and now won't turn off

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