Q: Camera not found on MacBook Air 2011
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Sep 22, 2016 3:16 PMby chris_g1,Hi there mrsjanc,
I understand that you have an issue with your built-in camera on your MacBook Air. I have some suggestions that may help narrow down the cause of this issue. First, let's try creating a new user and testing the issue's behavior in the new user:How to test an issue in another user account on your Mac - Apple Support
If the issue does not appear in the new user account, it indicates that there may be something on your user account that is preventing the camera from functioning properly. There are steps in the article above that can help you address this circumstance if that turns out to be the case.
However, if you experience the same issues in the new user account, then it indicates that this may be a hardware issue. In order to address this, we should try two low-level hardware resets; both listed here below:
How to Reset NVRAM on your Mac - Apple Support
Reset the System Management Controller (SMC) on your Mac - Apple Support
Let us know how it goes. Thanks for coming to the Apple Support Communities!
Regards.
