iTunes
Q: Upgraded itunes 12.5.1 and iPhone not recognized now
I upgraded to the itunes 12.5.1 and now my itunes does not recognize my iphone when it's connected. I have a brand new laptop with Windows 10. Anyone can help please? I want to back my phone up before I upgarde to the new iphone software 10.0. Thanks!
Posted on Sep 21, 2016 10:25 AM
by jeremy_v,Solvedanswer
Community Specialists
Hey cbaron12,
Thanks for being a part of Apple Support Communities.
I understand that your iPhone isn't being recognized in iTunes on your Windows PC. It's a great idea to always back up your iPhone, so in order to get this issue resolved please follow through the steps in the link below.
If iTunes doesn‘t recognize your iPhone, iPad, or iPod
Cheers.
Thanks for being a part of Apple Support Communities.
I understand that your iPhone isn't being recognized in iTunes on your Windows PC. It's a great idea to always back up your iPhone, so in order to get this issue resolved please follow through the steps in the link below.
If iTunes doesn‘t recognize your iPhone, iPad, or iPod
Cheers.
Posted on Sep 22, 2016 1:18 PM