Q: Contacts not showing up in messages
Hey,
I just got the iPhone 7 Plus (iOS 10.0.1) and I have an Apple Watch 42mm stainless steel with watch OS 3.0.
As of yesterday, when I receive text message/imessages the watch won't display the contact name, just the phone number. On my iPhone it shows up with the name, as always.
I tried restarting my watch and my iPhone but it hasn't helped. I also tried hard resets on both devices, no luck.
My wife has an iPhone 7 and an Apple Watch Sport and she has the same issue.
We did not see this issue when we still had our iPhone 6S and 6S Plus on iOS 10.
The battery also seems to drain much quicker the last couple of days, since getting the iPhone 7 Plus.
If anyone has the same issue with contacts not showing up in messages on Apple Watch and found a fix, I'd like to hear about it.
Thanks
Posted on Sep 21, 2016 5:26 PM
Community Specialists
It sounds like you are unable to see the name of your contact on your Apple Watch even after restarting it, but your phone displays it just fine. I would next suggest that you unpair the Watch from your phone with this article:
Unpair your Apple Watch and iPhone
Then restart the phone and pair them again:
Set up your Apple Watch
Thank you for using Apple Support Communities.
Posted on Sep 22, 2016 5:45 PM