Q: ITunes can't connect after update to iOS10 - invalid response
Neither my iPhone 6 nor iPad Air can connect to iTunes on my Windows 10 PC after updating the Apple software to iOS 10 yesterday. The error message is "iTunes could not connect to the iPhone because of an invalid response was received from the device"
Short of wiping and restoring, I've tried all of the options such as changing cords, trying different USB ports, unplugging all peripherals, re-booting, troubleshooting devices in Windows etc. with no success Anyone else having this issue? Anyone found a way to fix it without wiping and restoring?
iPhone 6s, iOS 10
Posted on Sep 15, 2016 8:18 AM
Did you uninstall iTunes and Apple Mobile Device Support? Or just update iTunes. If the device isn't recognized by iTunes it usually has something to do with that mobile device support software and reinstalling usually fixes it.
Posted on Sep 15, 2016 10:38 AM