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Q: Touch screen won't work
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Sep 22, 2016 6:34 PMby Allen A,Hi Lana_simone,
Thanks for posting in the Apple Support Community! I understand you're having trouble with your touch screen not responding and seeing lines on the screen. I rely on my iPhone daily, so I can understand your urgency to want to get it working again. I'm happy to offer some help.
I recommend to take a look at the following article, specifically this section:
If you see lines, missing sections, discoloration, or poor image quality
- Try to restart your device. If you can't restart, force restart your device.
- If this doesn't work, restore your device.
- If you still see the issue after you restore, contact Apple Support.
Get help with the screen on your iPhone, iPad, or iPod touch
Take care!
