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All replies
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Helpful answers
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Sep 22, 2016 6:50 PM in response to Crucraerby judysings,Hey there,
Thanks for your question. Can you provide a little more information about your issue? When did the issue start happening? Have you recently updated your operating system or iTunes software? Here is a basic troubleshooting guide for issues with iTunes for Windows.
Fix unexpected quits or launch issues in iTunes for Windows
Take care. -
Sep 23, 2016 10:17 AM in response to judysingsby ClayHorste,I have this problem as well. It occurred as soon as I installed the newest version of iTunes. I have tried every fix that I have seen including removing everything Apple and restarting first. The problem seems to be with webkit.dll.
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Sep 28, 2016 6:32 PM in response to judysingsby VidaBuena,I am having same problem. Here is more detail. I am running Windows 8 and trying to run itunes 12.5.1
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 12.5.1.21
Application Timestamp: 57d32fa7
Fault Module Name: WebKit.dll
Fault Module Version: 7602.1050.4.5
Fault Module Timestamp: 57c12000
Exception Code: c000041d
Exception Offset: 0000000000645e36
OS Version: 6.2.9200.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 64e4
Additional Information 2: 64e442675f897c60336589b09d33ca8c
Additional Information 3: 34d7
Additional Information 4: 34d70c8ffda432d1640f7073f98e7857
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