HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod
Learn about If you see an error when you update or restore your iPhone, iPad, or iPod
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Helpful answers
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Sep 20, 2016 8:48 AM in response to Gangsarby MichelPM,Have you tried a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons?
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Sep 22, 2016 6:01 PM in response to MichelPMby Gangsar,Hi, ya I already did that. But the problem still happen
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Sep 22, 2016 6:34 PM in response to Gangsarby Diana.McCall,It sounds like you're trying to charge using a computer USB port. That doesn't seem to work very well with iOS 10, see iPad no longer charges from Computer after update to iOS 10. Can you charge your iPad using the Apple charger and cable?
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Sep 23, 2016 8:21 PM in response to Diana.McCallby Gangsar,Hi Diana,
I am using apple charger and cable, it says "not charging"
(actually it is charging slowly, just like when I connect device to PC before upgrading to iOS 10)
thanks