patsoup
Level 1 (5 points)
Mac OS X

Q: Notes 'float on top' is always greyed out.

Hi,

 

I used to be able to put a note on a separate window and then make it 'float on top'. However, since updating to OS X El Capitan 10.11.6, it has always been greyed out. Even on the full notes window, I can't make it float on top.

 

Is this a bug? Is it just my macbook? Or is there a way I can get the 'float on top' working again?

 

Thanks.

 

Patricia.

MacBook Air, OS X El Capitan (10.11.6), Macbook Air, 11-inch, Early 2014

Posted on Sep 21, 2016 9:40 PM

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patsoup

Q: Notes 'float on top' is always greyed out.

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  • Helpful answers

  • by sterling r,Helpful

    sterling r sterling r Sep 22, 2016 7:35 PM in response to patsoup
    Community Specialists
    Sep 22, 2016 7:35 PM in response to patsoup
    Hi patsoup!

    I understand you have a question about the "float on top" feature of the Notes app, and I'm happy to help. The way that feature works does appear to have changed.  Now, rather than tearing a note off to display it in a separate window, you can double-click the note's entry in the left-hand list of the Notes application. Once a note is in its own separate window, the 'Float on Top' menu item becomes accessible.

    Notes: View notes

    Thanks for using Apple Support Communities.


    Cheers!

  • by patsoup,

    patsoup patsoup Sep 22, 2016 7:40 PM in response to sterling r
    Level 1 (5 points)
    Mac OS X
    Sep 22, 2016 7:40 PM in response to sterling r

    Hello Sterling,

     

    I don't understand what you mean by no "tearing a note off", as I have always done the "double-click" to get the note on a separate window. I have inserted a picture to explain my point: - I have made it into a separate window, yet the float on top option is still greyed out.

    Screen Shot 2016-09-23 at 10.39.01 AM.png

     

    I hope this helps clarify my problem. Thank you.

  • by braden85,

    braden85 braden85 Sep 22, 2016 8:05 PM in response to patsoup
    Community Specialists
    Sep 22, 2016 8:05 PM in response to patsoup
    At this point, it would be best to contact us directly to look into this further for you.  You can contact us using this link:

    Contact Apple Support