Rekro
Level 1 (5 points)
Mac OS X

Q: After update tot Sierra Safari freezes en reboots

After i updated my MacBook to Sierra Safari acts very strange. Websites won't load especially websites with graphics. After a while Safari freezes and in the end reboots and shows an error screen which i have send to Apple. Also frequently faults like " this webpage has been reloaded due tot a problem"

MacBook Air, iOS 10

Posted on Sep 21, 2016 10:59 PM

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Rekro

Q: After update tot Sierra Safari freezes en reboots

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  • by braden85,

    braden85 braden85 Sep 22, 2016 8:03 PM in response to Rekro
    Community Specialists
    Sep 22, 2016 8:03 PM in response to Rekro
    Hi Rekro!

    I see that you're having some issues with Safari since installing macOS Sierra.  I know it's important to have Safari working correctly, and I'm happy to help.  To help isolate this issue further, please start the Mac in Safe Mode to see if the issues are still occurring. 

    Try safe mode if your Mac doesn‘t finish starting up

    Thanks for using Apple Support Communities.


    Cheers!

  • by Rekro,

    Rekro Rekro Sep 23, 2016 1:01 AM in response to braden85
    Level 1 (5 points)
    Mac OS X
    Sep 23, 2016 1:01 AM in response to braden85

    Hi,

     

    Obviously the problem is caused by the combination of my MacBook Air end my Kensington docking station. App's like Safari, Mail etc. are having graphical problems on the display connected to my MacBook. On the MacBook display everything works ok.

     

    I've contacted the manufacturer of the docking statiobn according this problem and i received an answer as shown below.

     

    This is a known issue and covered by the article below. This problem cannot be
    addressed by DisplayLink and requires an update to OS X 10.12 to fix:

    The following issues have been found on macOS 10.12 and do not currently have a
    resolution:

     

    • Incomplete rendering of window contents in some
          applications, for example Safari and App Store
    • Black contents in applications windows when moved to a
          DisplayLink screen
    • Internal screen blank at login with password when USB
          screens are connected
    • Corruption around window borders for Carbon
          applications (for example Microsoft Office 2011)
    • A few applications can show corruption and/or missing
          contents while updating windows contents. Examples are Maps, iBooks and
          the Dock.
    • The window server can crash logging our the user when
          minimising applications, for example iTunes
    • Apple menu icon misplaced on DisplayLink screens
    • Black menu bar on DisplayLink screens while mirroring

     

    To help Apple prioritising these issues we advise to open a bug at http://bugreport.apple.com
    including the information about your specific set up.