wdonne

Q: WatchOS 3 email notifications

Hello,

 

I have upgraded to WatchOS 3 and iOS 10 on my iPhone. Since then I no longer receive email notifications on the watch. I tried to recouple the watch with the phone, first using the latest watch backup and then again as a new watch. Neither has helped. Notifications from messages, for example, still come in on the watch. Is there some setting I'm missing?

 

Best regards,

 

Werner.

Apple Watch, watchOS 3

Posted on Sep 18, 2016 11:40 AM

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Q: WatchOS 3 email notifications

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  • Helpful answers

  • by Jonathan UK,

    Jonathan UK Jonathan UK Sep 18, 2016 11:43 AM in response to wdonne
    Level 8 (36,007 points)
    Apple Watch
    Sep 18, 2016 11:43 AM in response to wdonne

    Hi Werner

     

    How notifications behave depends on the status of your devices and your settings. With Wrist Detection enabled, in order to bring notifications to your attention as soon as possible:

     

    • If your iPhone is unlocked, you will receive notifications on your iPhone instead of on your watch.
    • If your iPhone is locked or asleep and your watch is unlocked (regardless of whether the watch screen is asleep or awake) and on your wrist, you will receive notifications on your watch.
    • If your watch is locked or has Do Not Disturb enabled, notifications will go to your iPhone.

     

    More information:

    Notifications on your Apple Watch - Apple Support

  • by wdonne,

    wdonne wdonne Sep 18, 2016 12:07 PM in response to wdonne
    Level 1 (4 points)
    Apple Watch
    Sep 18, 2016 12:07 PM in response to wdonne

    HI Jonathan,

     

    Thanks for your fast reply. When I'm in case two of your list I still get no email notifications, while before the upgrade this worked fine. In the Apple Watch app the notifications for email are set to "Custom", "Notifications" is switched on and in the email account page the notifications are also turned on, so that they can be felt but without sound.

     

    Best regards,

     

    Werner.

  • by ryanschreck,

    ryanschreck ryanschreck Sep 22, 2016 8:30 PM in response to wdonne
    Level 1 (4 points)
    Apple Watch
    Sep 22, 2016 8:30 PM in response to wdonne

    Did you resolve this issue? I'm having the same problem and Support Team is stumped!

  • by wdonne,

    wdonne wdonne Sep 23, 2016 12:38 AM in response to ryanschreck
    Level 1 (4 points)
    Apple Watch
    Sep 23, 2016 12:38 AM in response to ryanschreck

    No, I didn't find a solution. I went through the settings, but couldn't find anything that is wrong. I have the impression it is a bug.

  • by wdonne,

    wdonne wdonne Oct 2, 2016 5:22 AM in response to wdonne
    Level 1 (4 points)
    Apple Watch
    Oct 2, 2016 5:22 AM in response to wdonne

    Today I had to restart my iPhone for some reason unrelated to this issue and after that the e-mail notifications suddenly came in on my Apple Watch again. I don't know if this has anything to do with it, but it seems too much of a coincidence.