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All replies
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Helpful answers
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Sep 18, 2016 11:43 AM in response to wdonneby Jonathan UK,Hi Werner
How notifications behave depends on the status of your devices and your settings. With Wrist Detection enabled, in order to bring notifications to your attention as soon as possible:
- If your iPhone is unlocked, you will receive notifications on your iPhone instead of on your watch.
- If your iPhone is locked or asleep and your watch is unlocked (regardless of whether the watch screen is asleep or awake) and on your wrist, you will receive notifications on your watch.
- If your watch is locked or has Do Not Disturb enabled, notifications will go to your iPhone.
More information:
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Sep 18, 2016 12:07 PM in response to wdonneby wdonne,HI Jonathan,
Thanks for your fast reply. When I'm in case two of your list I still get no email notifications, while before the upgrade this worked fine. In the Apple Watch app the notifications for email are set to "Custom", "Notifications" is switched on and in the email account page the notifications are also turned on, so that they can be felt but without sound.
Best regards,
Werner.
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Sep 22, 2016 8:30 PM in response to wdonneby ryanschreck,Did you resolve this issue? I'm having the same problem and Support Team is stumped!
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Sep 23, 2016 12:38 AM in response to ryanschreckby wdonne,No, I didn't find a solution. I went through the settings, but couldn't find anything that is wrong. I have the impression it is a bug.
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Oct 2, 2016 5:22 AM in response to wdonneby wdonne,Today I had to restart my iPhone for some reason unrelated to this issue and after that the e-mail notifications suddenly came in on my Apple Watch again. I don't know if this has anything to do with it, but it seems too much of a coincidence.