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All replies
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Helpful answers
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Sep 23, 2016 12:53 AM in response to drumzoperaby LaPastenague,can I connect both?
Yes.
1. Reset the TC to factory.. no files on the disk are lost.
2. plug the WAN port of the TC into a LAN port of the Optimum router and run through the setup.
It should configure the TC in network bridge and you can run the wireless with a different name to the Optimum modem router.
3. Connect the computer to the TC by ethernet or by EOP powerline adapters. (Alternatively put the TC upstairs and connect it to the Optimum router using powerline adapter) When you are close to the TC ethernet is a far faster and better way to connect.
If you run into trouble post a few screenshots of the setup from airport utility.
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Sep 23, 2016 8:02 AM in response to LaPastenagueby drumzopera,Hi and thank you so so much for this. First time asking a question here. A few questions for a nervous non-techie person who really doesn't understand how it works at all: TC to factory - a soft reset? Then how does the 'run thru the setup' appear on my computer - just automatically? How would I put the TC upstairs and connect it to router if cable wire that attaches to modem is only downstairs? Sorry so many questions - thanks for the help, I really appreciate it.
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Sep 23, 2016 3:22 PM in response to drumzoperaby LaPastenague,TC to factory - a soft reset?
You need to learn to use your google.. not trying to be smart hard "rear end" here but Apple have heaps of docos which are only a google away.
Resetting an AirPort base station FAQ - Apple Support
Almost any specific question that Apple has a answer for is how we discover what is involved. Learn to use it.
But here is my version of the apple instructions.
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
Next question.
Then how does the 'run thru the setup' appear on my computer - just automatically?
From a factory reset the Time Capsule will appear to your computer exactly as if you just broke the shrink wrap and plugged it in. Albeit the files are still on the disk.
So you will follow Apple's setup instructions
Setting up Time Capsule for the first time - Apple Support
But here you do find a problem .. the apple docos are way out of date.. even though it was updated in May 2016 it is hopelessly wrong.. suggesting 5.6 airport utility.
However the actual setup guide (ie the user manual in pdf form should be downloaded and read until your eyes bleed).
This is still not going to answer your question.. so here is what you do.
In the airport utility which is available on all Mac computers and as download for iOS, start the wizard.
There are a couple of ways to do this. Pick whichever you like.
After a hardware or factory reset the Time Capsule will appear in your system as a blank device.
Click on your wireless icon in the top menu area.. and you will see New Airport Base Station and then a name.
Airport Time Capsule.. click it.
Or you can open airport utility and click on Other Wi-Fi Devices (1)
This will open the setup wizard. It will attempt to automagically select the right setup. (My setup is too complicated.. but in your case you should pretty well just go with auto.. except IMHO fix up the names. )
Apple names are long complicated with illegal characters (replaced automatically in the network actual name) but more problematic than they should be. Here are my standard set of rules.
Setup the TC again.
Then redo the setup from the computer you want to use for TM using Airport Utility.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg TCgen5 for basestation and TCwifi wireless name.
If the wireless is still a problem set wireless names like TC24ghz and set the 5ghz to different name.. eg.TC5ghz
2. Use all passwords that also comply with 1. but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
**3. If the TC is main router you can skip this point. This is only an issue when the TC is bridged.
Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC.
Ignore this point if you don't understand it .. post back if you have drop out issues.
4. Make sure IPv6 is set correctly in the computer. ie link-local only for ethernet and/or wireless depending on which you use. Auto is not good enough.
If you run into issues.. post screenshots of what you are seeing and we can then suggest how to fix it.
How would I put the TC upstairs and connect it to router if cable wire that attaches to modem is only downstairs?
Employ a cabler to setup an ethernet connection between downstairs and upstairs.. this is the most expensive method but the only right way.
Do it yourself with a premade cable .. drilling holes wherever you need them.. messy but cheap.
Only ethernet will give you 100% reliable and fast networking.. wireless is horrible method to connect routers. It is possible to buy a repeater and use it.. but the results are slow and unreliable.
There is however an inbetween method.. it doesn't always work.. so no guarantee but go to a big computer store and buy a set of powerline adapters. These plug into the power point and run ethernet over power line.
Read the reviews and pick the best for your budget and wiring.
http://www.cnet.com/au/topics/networking/best-networking-devices/power-line-adap ters/
You can of course start with the TC downstairs plugged directly into the modem router.. and I would definitely do the setup with a short patch cable in this location.
Who knows, you may get enough signal upstairs so that you don't need to do anything.
Wireless signal does not handle walls and ceilings very well.. if the house has wooden construction and hollow walls it might work well enough. If you live in brick and concrete do not expect to get any signal upstairs.. the wireless router must be located near the clients.. so use the computer down where you are forced to place the router.. or move the router close to the clients.


