Q: iCloud drive sync is freezing
Hello,
I recently upgraded to macOS Sierra and started to benefit from the new Desktop + Documents sync with iCloud Drive.
Unfortunately, I encountered an issue and can't find a solution by myself.
Sierra says that files are loading to iCloud but the loading is freezing at the end. Nothing is loading anymore.
Because of this, when I add another file to my 'Documents' folder, it won't be loaded since previous files are still 'loading'.
I opened Safari and tried to upload files directly, it worked. And I saw on my Mac that those files were downloading (from iCloud to my Mac).
Therefore, it seems that only the loading process is buggy but it's very annoying. I can't use the Finder effectively and need to upload files via a web browser, which is not convenient at all.
- I switched off my Wifi but the same issue remained when switching on.
- I restarted my computer and the issue remained.
- I have update all the apps, as mentionnent in the support article related to iCloud potential issues.
Do you have any other suggestion. Thank you for you help!
MacBook Pro, macOS Sierra (10.12), null
Posted on Sep 22, 2016 2:07 PM
Try going to System Preferences/iCloud and stop syncing. Wait a couple of minutes, then recheck syncing.
Have you tried signing out of iCloud and then sign back in?
Posted on Sep 22, 2016 2:22 PM
