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All replies
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Feb 1, 2016 3:42 AM in response to Csound1by DaveMcQ,This iCloud mail problem is STILL an issue 18 months after this thread started. I intermittently see emails arrive and disappear on my iPhone, never to be found again. If i get any help from my call to Apple Support later today, i'll post it. I'm hoping rebuilding my mailbox may solve the issue.
CSound illustrates all that is wrong with Tech Support forums. People don't ask for tech help to be told they shouldn't be asking for tech help. I see it all the time. You have to strategically compose your message so no one finds an irrelevant "mistake" to criticize. If something is broken, it should be fixed. I'm guessing "just live with whatever this product does, good or bad" is not in the EULA. I've said my peace. Unless you suggest a real step towards a solution, i won't be replying to your flippant comments.
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Mar 9, 2016 8:13 AM in response to DaveMcQby sanjayfromtoronto,Yup. Still a problem. I reported this issue to Apple Support i January 2016. Problem is still occurring. Almost daily now, iCloud mail vanishes as I'm reading it on my iPhone. Apple has been unable to find the problem so far.
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May 24, 2016 9:05 AM in response to Csound1by eric153,I'm curious to understand how you feel you are helping.
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May 24, 2016 9:16 AM in response to eric153by sanjayfromtoronto,Hi Eric153, Csound1 is a known troll on these forums. Has been for a long time. Never adds value to any discussion. Instead, he simply attempts to engage others through insulting. I've found it's best simply to ignore him.
For the record, as we speak, Apple is spending considerable effort right now to locate the source of the disappearing mail issue for me. It took a while to get their attention and I'm not sure they will be able to locate the problem, but I'm truly impressed with the engineering support they have assigned to my specific case. Hopefully they will find something and a fix will show up as a bug fix in a future release.
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May 24, 2016 9:34 AM in response to sanjayfromtorontoby eric153,Ah, I'm not sure what a "troll" is, other than those ugly things that hang out under bridges and annoy people for no reason. I appreciate the helpful advice and will ignore.
I was reading this thread because ALL of my emails in my "inbox" across all of my iCloud platforms have disappeared and I was actually hoping to find both an explanation and a solution.
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May 24, 2016 9:37 AM in response to eric153by Csound1,Go to www.icloud.com and see if they are still there, post back
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May 24, 2016 9:39 AM in response to eric153by sanjayfromtoronto,Hi Eric153,
You should contact Apple Support if ALL your message have disappeared. If necessary, they can restore them. A while ago they did that for me when they misunderstood my "vanishing" message issue as one of "deletion".
Good luck.
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May 24, 2016 9:41 AM in response to Csound1by eric153,They are gone from iCloud.com, my phone, and my the mail program on my computer.
I've had the account for over ten years (.mac) and never had a problem.
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May 24, 2016 9:43 AM in response to eric153by Csound1,eric153 wrote:
They are gone from iCloud.com, my phone, and my the mail program on my computer.
I've had the account for over ten years (.mac) and never had a problem.
Contact Apple
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May 29, 2016 11:43 AM in response to John Florenceby tgbszk,The problem still exists as of 5 minutes ago
The email I just sent has vanished and it's not in the Sent folder in either the Mail app or on the iCould website.
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Sep 23, 2016 5:19 AM in response to tgbszkby statage,Happens quite often lately. I have started bccing to myself to other accounts.
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Oct 12, 2016 11:31 AM in response to John Florenceby Spiraleddy,My iCloud (me.com) inbound emails are noticeably missing today. I got 2 out of several emails from a password reset website. I tried sending myself 4, and got 2 an hour later. Is it a known thing that iCloud email is not a reliable way to communicate? Is there an SLA that describes this?