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Helpful answers
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Sep 23, 2016 6:32 AM in response to Dropthemicby lllaass,If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone,
sign in and go to FIndMyiPhone
https://support.apple.com/kb/PH2696?locale=en_US&viewlocale=en_US
and use Remote Wipe
https://support.apple.com/kb/PH2701?locale=en_US
to erase the contents of your device. If you have been using iCloud to back up,
https://support.apple.com/kb/PH12519?locale=en_US&viewlocale=en_US
you may be able to restore the most recent backup to reset the passcode after the device has been erased.
You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
YO=ou can also do it via a computer:
Connect the iOS device to your computer and try to make a backup
https://support.apple.com/en-us/HT203977
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode
https://support.apple.com/en-us/HT201263
if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
https://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-int o-dfu-mode/
For how to restore:
iTunes: Restoring iOS software
https://support.apple.com/en-us/HT201252
To restore from backup see:
Restore your device from an iCloud or iTunes backup - Apple Support
https://support.apple.com/en-us/HT204184
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
https://support.apple.com/en-us/HT201272
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Sep 23, 2016 6:45 AM in response to lllaassby Dropthemic,DO I "remove" the device from my iCloud account. The word they are using is remove
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Sep 23, 2016 6:57 AM in response to Dropthemicby lllaass,Erase your device with iCloud
If you set up Find My iPhone on your iOS device or Mac, you can use iCloud to erase and restore it.
- From another device, go to icloud.com/find.
- If prompted, sign in with your Apple ID.
- Click All Devices at the top of your browser window.
- Select the device you want to erase.
- Click Erase [device] to erase your device and its passcode.
- Now you can either restore from a backup or set up as new.
If your device isn't connected to a Wi-Fi or cellular network, you can't erase it with Find My iPhone.
Above from:"
https://support.apple.com/en-us/HT204306
If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled