sureshsusin

Q: Mobile shuts down unexpectedly post ios 10 upgrade

My iphone6 is intermittently shutting down unexpectedly post the upgrade to ios10.sometimes the phone is too slow to respond. Can any one help me on this ?

iPhone 6, iOS 10, shutdown frwquently

Posted on Sep 22, 2016 12:09 AM

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Q: Mobile shuts down unexpectedly post ios 10 upgrade

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  • by Joseph_S.,

    Joseph_S. Joseph_S. Sep 23, 2016 7:48 AM in response to sureshsusin
    Community Specialists
    Sep 23, 2016 7:48 AM in response to sureshsusin
    Hello surehsusin, 

    Welcome to Apple Support Communities. 

    I see that after updating to iOS 10, your iPhone 6 is intermittently shutting down unexpectedly, and the iPhone is slow to respond. I definitely wouldn't want that to happy to my iPhone, and I want you to be able to rely on your device. I can help you with this issue. 

    Since you just updated to iOS 10, I would take a look at the App Store and make sure that your apps have the latest updates. After a new iOS software release, developers will often release new app versions that improvements in compatibility. 

    Please follow these steps:
    1. Open the App Store and tap Updates.
    2. If updates are available, tap Update All.
    3. If asked, enter your Apple ID password. 
    Then, please Restart your iPhone, iPad, or iPod touch, and test to see if you get the same result with the iPhone intermittently shutting down. 

    All the best. 
  • by pao4s,

    pao4s pao4s Sep 23, 2016 7:00 PM in response to Joseph_S.
    Level 1 (4 points)
    Sep 23, 2016 7:00 PM in response to Joseph_S.

    hi!

     

    can u please help me to my iphone 4s which was totally shut downed and no power after upgrading.

     

    Sent from my iPhone

  • by Anna1229,

    Anna1229 Anna1229 Sep 23, 2016 8:40 PM in response to sureshsusin
    Level 1 (8 points)
    iPhone
    Sep 23, 2016 8:40 PM in response to sureshsusin

    That happened to me twice since the upDate, called Apple. I had to reset it. Hold power and home button down simultaneously until Apple logo pops up. Guy did something else my phone too, over internet.  Seems ok nOw.