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All replies
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Helpful answers
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Sep 24, 2016 9:18 PM in response to PHILLYSOULby Carolyn Samit,★HelpfulHi,
Make sure Enable JavaScript and Allow Plug-ins is selected in Safari > Preferences > Security.
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Sep 23, 2016 5:03 PM in response to Carolyn Samitby tami168,I checked both and am still getting 'plug-in failure'.
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Sep 24, 2016 9:20 PM in response to Carolyn Samitby PHILLYSOUL,Followed all the suggestions and nothing helped.