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Q: Keyboard failed after update 10.10.5 on iMac (2013)

Hello,

 

I'm trying to fix a problem with a keyboard that doesn't work after an update to 10.10.5 on a iMac (2013)

 

My father in law, just update his OSX version and now the keyboard doesn't work anymore.

I tried to help him, with different solutions I found on the forum:

 

I tried this:

1: Turn off the iMac, remove al devices and wait for 10 min and the turn everything on again

DID NOT WORK

 

2: Tried to update to El Capitain OSX, the install of the OSX was no problem, but the keyboard still doesn't work

 

3: I tried to reset the RAM, but I can't do this because I need a combinations of keys to do it (will not work when the keyboard doesn't work )

 

Is there anybody out there who can help me?? or better who can help my father in law

 

Best regards,

 

Jeroen

Posted on Sep 21, 2016 11:11 PM

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Q: Keyboard failed after update 10.10.5 on iMac (2013)

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