Q: Can't access my guest network on my AirPort Extreme. Tried factory reset,password and no password. It will pickup my guests networ ... Can't access my guest network on my AirPort Extreme. Tried factory reset,password and no password. It will pickup my guests network but won't connect. more
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Helpful answers
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Sep 23, 2016 12:02 PM in response to Johndustyby Tesserax,What is the make & model of the Internet modem that you have the AirPort Extreme connected directly to by Ethernet? Since you bought the Extreme three months ago, I am assuming that it is an 802.11ac model ... correct? Per chance is the Extreme reconfigured as a bridge?
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Sep 23, 2016 1:12 PM in response to Tesseraxby Johndusty,Thanks for the response Tesserax, I finally got apple support on the line and after about 2 hours on the phone the problem was when I done a hard reset I didn't wait 4 minute. With him on the phone we did another reset, this time for 4 minute and the problem was solved. When I did it the first time I only waited about 20 second.
Thanks again !
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Sep 23, 2016 1:23 PM in response to Johndustyby Tesserax,You're very welcome! I'm glad you got it worked out.