-
All replies
-
Helpful answers
-
Sep 23, 2016 7:18 AM in response to panagornby darren.s,Hi, panagorn! Thanks for joining Apple Support Communities!
It appears that after you upgraded your MacBook Pro to macOS Sierra, you connected Arduino and the Mac booted to a black screen. I'll be glad to help.
1. Try safe mode if your Mac doesn‘t finish starting up -- Safe mode makes sure your Mac is starting up right.
2. How to Reset NVRAM on your Mac -- Resetting NVRAM is indicated when there's an issue with the display.
3. Reset the System Management Controller (SMC) on your Mac -- Resetting the System Management Controller makes sure everything starts up correctly.
Arduino - Contact Us -- If the above steps haven't helped, contact Arduino for help.Have a great weekend!
-
Sep 23, 2016 1:02 PM in response to darren.sby panagorn,the mac starts up correctly and everything works ok, until i connect the arduino then the mac restarts and a black screen says that there was a problem
-
Sep 23, 2016 1:37 PM in response to panagornby sterling r,Thanks for responding, panagorn. Since everything else on your Mac is working as expected, contact Arduino: Arduino - Contact Us for help.
Take care! -
Sep 23, 2016 2:50 PM in response to sterling rby panagorn,yes but before upgrading to macos sierra arduino was ok
-
Sep 25, 2016 8:56 AM in response to panagornby liantony01,hi your arduino is original or clone ???
-
-
Sep 25, 2016 11:08 PM in response to panagornby babowa,Did you update it to be compatible with Sierra?
https://blog.arduino.cc/2016/09/22/ide-1-6-12-released-with-sierra-support-and-m ore/
-
Sep 25, 2016 11:08 PM in response to panagornby babowa,Did you update it to be compatible with Sierra?
https://blog.arduino.cc/2016/09/22/ide-1-6-12-released-with-sierra-support-and-m ore/
-
Sep 26, 2016 2:16 PM in response to panagornby liantony01,I think that what your problem because that was mine, if you use the driver (CH341SER_MAC 2) for Arduinos clone is not compatible with the new Mac OS and when arduino connects the system reboots, my solution was to install the mac os clean, and use original arduino
-
Oct 3, 2016 8:50 AM in response to panagornby Atz'cko,I have tested and every time I plug in an arduino that has ch340 or ch341 chip for usb2serial communication my mac restarts whit a screen showing "there was a problem", but any other chip based arduino or ESP8266 has no problem. Now all there is to figure out why is this particular chip a problem for the new macOS Sierra.
PS: I didin't have to install mac os clean, everything else works fine.
